Profile Change Not Being Saved?

[pamedmoston]

Hi all,

I am brand new to Canvas, and I don't know how to get my name to show up instead of my email address in my posts, etc. Any help will be appreciated!

Thanks,

Pam

[pamedmoston]

I keep editing it in the edit profile page, and after I save it, it goes back to the way it was and deletes my name!

[Renee_Carney]

Hi Pam

I just updated your profile form our admin tools.  Let us know if it reverts back.

[pamedmoston]

Hi Renee,

This is what I see - it has my email address in the first name field, and the last name field is blank:

[Stef_retired · Accepted solution]

Hi pamedmoston​ (see, it's fixed!),  @scottdennis ​ did some additional investigation and discovered that your display name needed to be changed not only in the Community but also in your Canvas instance. Your display name, and not your email address, should now be displaying in the Community. Of course, if it changes again, just let us know!

[scottdennis]

Just checking back to make sure!

[pamedmoston]

Hi Scott,

Whatever you did, worked.

Thank you,

Pam