Why are release notes locked

[snugent]

On the Release notes when I try to access any of the releases notes folders over to the left I get restricted access notice. I know I have accessed them before. Is there reason they are not available anymore?

[kona]

snugent​, I'm able to replicate this. Yet, I was able to access them by going to the Canvas Release Notes and then clicking on "Content." I still couldn't click on the folders, but I could search and scroll through the documents listed on the Content page.

[jordan · Accepted solution]

Hey snugent​,

Jive just rolled out their 2016.1 (Q1) Jive-x cloud release, on Friday, last week. The issue you've outlined is known to Jive and the fix is coming. Here is what we received from Jive support:

You are running into JIVE-67917 but this has been resolved and will be released with wave 3.  Once we have a release date for wave 3, it will be added here: Jive Release Schedule

[snugent]

Thank you Deactivated user​ for info!

[kmeeusen]

Thanks Jordan.

I marked your reply as "Helpful", but the truth is that it is not particularly helpful on Jive's part because there is no timeline for this fix, and this is a very basic functionality used by many. They don't sound particularly concerned or helpful.

[kona]

 @kmeeusen ​, technically you can still find/access everything by going to the Canvas Release Notes and then clicking on "Content." I still couldn't click on the folders, but I could search and scroll through the documents listed on the Content page or do a search for a specific date or what I was looking for.

[kmeeusen]

I'm just having a snarky-technolgy-morning. I've earned it, and I am going to enjoy it to the fullest:smileydevil:

[kona]

Well ok then! Enjoy your snarky-technology morning! :smileylaugh:

[kmeeusen]

I am right now enjoying it with coffee and cherry danishes, while I curmudgeon-speak with my office partner about this week's tech challenges which have been significant!

[kona]

Definitely had those weeks before! Luckily this one hasn't been one of them!!

[snugent]

I've weeks like that before. I would love some tech issues over the current issues we have in the Land of Lincoln right now.

Google :smileyangry:

[kona]

snugent, we feel your pain! I was sorry to hear about Brian. Are you losing other staff or making big budget cuts in technology?

[snugent]

We lost one other person. No cuts to technology,  just severe restrictions on spending.

[kona]

Sorry to hear that, but glad to hear no cuts to technology. We haven't lost any people (yet), but I have ZERO budget and haven't had a budget since late last year.

[scottdennis]

Good News!  The patch should roll next Tuesday.  In the meantime we built html links to replace the categories widget in the release notes space.  Like Kona said, you can also go to the content tab anywhere else in the community that you might encounter the widget.

[kmeeusen]

Thanks, Scott!