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MitchellMcIvor
Community Member

CANVAS Completely Ignoring Serious Technical Issues

I recently posted about a glitch in the Canvas Calendar (it lists quizzes by their end date versus their start date causing confusion and students missing their quiz in such confusion). My post was immediately merged with a post on the exact same issue from 2017. 

I have a class of 1,500 students at the University of Toronto and this issue has caused hours of problems to resolve and will continue to do so. How are we supposed to get issues fixed or have faith in this board/Canvas if our legitimate issues are grouped with posts stating the same problem 4 years earlier? 

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2 Replies
Stefanie
Community Team
Community Team

Thanks for sharing your feedback about the Idea Conversations process, @MitchellMcIvor . Due dates display on the Canvas Calendar by design; we fully understand that you are not happy with the design, but it is not a glitch. The idea into which we merged your new submission remains actively-monitored and open for conversation. Keeping similar ideas unified under a single conversation thread assists both members and developers in devising appropriate solutions.

The feature development process is outlined in What is the feature development process for Instructure products? and you'll see information about the Idea Conversations forum in How do idea conversations work in the Canvas Community?. If you'd like to provide additional feedback, we encourage you to discuss it with your school's Customer Success Manager if you're the named admin for your school.

Thanks for participating in the Instructure Canvas Idea Conversations forum. 

Liz2046072
Community Member

My instructor has the FINAL  due date and time it must completed by on every quiz. But the lecture notes are all from a completely different course with different chapters numbers and dates that do NOT coincide with anything of the course she's proctoring.( She doesn't do any teaching for the class) .  .talk about confusing! I've edited all of the these lectures notes to include the START and the FINAL DATE that coincides with the completion date of the quizzes. Perhaps it would help to label your quizzes with two dates:as well that students will always see:  the earliest date they can begin taking it and the time and date in which students must complete it by. Then  no matter how it gets moved around by the software, your students will always see the start and end date (with year) for every quiz.