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Ideas Process Update

Community Team
Community Team
5 3 416



Hello Community!

While schools prepare for an upcoming academic term, Instructure welcomes an increased level of idea conversations shared by Community members. These idea conversations may include a request for a change in function, an enhancement, or a completely new feature within Canvas, Impact, Mastery Connect, or Elevate. In August and September 2021, we reviewed 764 new ideas. The Community Team looks forward to collaborating on many new ideas this year.

To better guide Community members, all idea conversations will use a new submission form beginning Monday, August 8.

Thank you in advance for your contributions and investment in the Ideas Process! How do idea conversations work in the Instructure Community? 

What is the feature development process for Instructure products? 


Why the change?

Your time and contributions to the Ideas Process are valuable! To ensure that the idea conversations you're investing your time and energy into are clear and detailed, we are updating our submission process. By using a form and prompt, all Community members will more clearly understand the problem you would like to be solved and how it would impact specific user roles. Additionally, you will more clearly communicate user needs to the Product Team to influence the current and future roadmap!


How do I use the new form?

You must be a Member to submit an idea. New Members will see a prompt on how to Rank Up In the Community to participate fully in Ideas.

First, confirm that there is not an already-existing idea with a similar title. Avoiding duplicates in this stage is very helpful. After confirming, click Continue and Post.



Second, select the product and the role. This is going to help us sort the ideas better for the Product Team.



Next, there are two prompts to address. If either of these questions is not answered fully or requires more detail, you’ll receive a note with a timeline to edit. 



Last, verify you are a human. We are trying to reduce the number of spam-like requests, and this will help!



The rest of the process will feel similar for those who have participated in Ideas before. Please watch for comments as a path for the idea is determined. When a suggestion or request is added, it’s important that the changes or additions are addressed promptly. 

While the Community Team strives to review each idea within three business days, during our busiest season (approximately August 15 - September 16), it may require a little more time to review all the idea conversations with the care and attention each deserves. We’re excited to learn from your contributions and watch all of the collaborative discussions unfold!