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Stefanie
Community Team
Community Team

Inbox & Activity: Custom streams gone; no activity; Inbox is empty

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This morning, when I click on the Inbox & Activity link from the dropdown, this is what the page looks like:

Jive-inbox-and-activity-after-maintenance.png

Toggling to the Most Recent view yields the same result.

And when I click on the Inbox link, here's what I see:

Jive-inbox-empty-after-maintenance.png

--which is impossible.

Also, navigation within Jive is exceptionally slow this morning.

Could this be a result of the maintenance, or is it something different altogether?

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Stefanie
Community Team
Community Team

Per  @scottdennis ​: "Jive restarted a server and that appears to have resolved the issue." I now have my custom streams and inbox activity back--and Jive is back to its usual responsive self. Thanks! Smiley Happy

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Stefanie
Community Team
Community Team

Per  @scottdennis ​: "Jive restarted a server and that appears to have resolved the issue." I now have my custom streams and inbox activity back--and Jive is back to its usual responsive self. Thanks! Smiley Happy

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Yep, me too.  I noticed the problem this morning and filed a priority one ticket with Jive.  They restarted a server (not our community server) and that fixed the notifications issue for us about five minutes after we reported it.