tdelillo
Community Champion

Partner pages have changed

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So, I noticed the Partner space has moved. Anyone know why? I liked the ability to interact with partners in the Community, and it seems like that's not really a thing anymore.

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1 Solution
katie
Instructure
Instructure

Hi Tracey! Good question, and your concerns are totally understandable. We made the move to a new, external system for managing our partners for several reasons. The main reason is that it allows partners to update their own profile information, which means it's more up-to-date and more complete. It's a system that is designed specifically for managing partners, which results in a great user experience for everyone (including you, hopefully!). That said, we will always encourage all of our partners to regularly log in to the Community, interact with Canvas users, and help answer questions related to their products - so please feel free to continue posting your questions here!

Please also feel free to use our new Partner Day virtual events as a venue for asking questions. Those events are taking place bi-monthly, with the next one happening on December 7. We'd love to see you there. Smiley Happy

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katie
Instructure
Instructure

Hi Tracey! Good question, and your concerns are totally understandable. We made the move to a new, external system for managing our partners for several reasons. The main reason is that it allows partners to update their own profile information, which means it's more up-to-date and more complete. It's a system that is designed specifically for managing partners, which results in a great user experience for everyone (including you, hopefully!). That said, we will always encourage all of our partners to regularly log in to the Community, interact with Canvas users, and help answer questions related to their products - so please feel free to continue posting your questions here!

Please also feel free to use our new Partner Day virtual events as a venue for asking questions. Those events are taking place bi-monthly, with the next one happening on December 7. We'd love to see you there. Smiley Happy