In a very short period of time, I have witnessed how you have re-defined the term Champion, and have gone above and beyond helping your colleagues at FIU College of Business as you designed and implemented a 4 step plan to support them and shared it as well so everyone can benefit from it:
Making sure any user who requires assistance has been provided a functional basic shell by copying a simplistic template created by our College.
Provide short and simple topic oriented video guides for our faculty to see and review if necessary.
Located additional departmental champions who are willing to assist users with more in depth processes.
Provide remote technical assistance to our faculty 6 days a week.