Why are release notes locked

[snugent]

On the Release notes when I try to access any of the releases notes folders over to the left I get restricted access notice. I know I have accessed them before. Is there reason they are not available anymore?

[kona]

snugent​, I'm able to replicate this. Yet, I was able to access them by going to the Canvas Release Notes and then clicking on "Content." I still couldn't click on the folders, but I could search and scroll through the documents listed on the Content page.

[jordan · Accepted solution]

Hey snugent​,

Jive just rolled out their 2016.1 (Q1) Jive-x cloud release, on Friday, last week. The issue you've outlined is known to Jive and the fix is coming. Here is what we received from Jive support:

You are running into JIVE-67917 but this has been resolved and will be released with wave 3.  Once we have a release date for wave 3, it will be added here: Jive Release Schedule

[snugent]

Thank you Deactivated user​ for info!

[kmeeusen]

Thanks Jordan.

I marked your reply as "Helpful", but the truth is that it is not particularly helpful on Jive's part because there is no timeline for this fix, and this is a very basic functionality used by many. They don't sound particularly concerned or helpful.

[kona]

 @kmeeusen ​, technically you can still find/access everything by going to the Canvas Release Notes and then clicking on "Content." I still couldn't click on the folders, but I could search and scroll through the documents listed on the Content page or do a search for a specific date or what I was looking for.

[kmeeusen]

I'm just having a snarky-technolgy-morning. I've earned it, and I am going to enjoy it to the fullest:smileydevil:

[kona]

Well ok then! Enjoy your snarky-technology morning! :smileylaugh:

[kmeeusen]

I am right now enjoying it with coffee and cherry danishes, while I curmudgeon-speak with my office partner about this week's tech challenges which have been significant!

[kona]

Definitely had those weeks before! Luckily this one hasn't been one of them!!