As Chief Customer Experience Officer, my focus is on ensuring our customers are successful and having a good experience with our tools and teams. Today, I am excited to announce Panda Pros, a program that is laser-focused on helping you, the rockstar educators in our Instructure Family, as you ramp up for the new school year.
Some of you have reached out asking for more information about the Instructure Community ranks, so we thought we’d share them with you. It’s our hope and expectation that these rank names paint a picture of your participation, contributions, and community-building efforts.
As many of you will have seen we are now a community of more than 500,000 members worldwide (*high fives, go TEAM*) and to keep the community running smoothly with questions flowing (and not getting stale) sometimes the Canvas Coaches or Community Team jump in and mark the questions with either ‘Marked Correct’ or ‘Assumed Answered’ depending on a number of factors. Today, I want to demystify the when and why of these statuses.
When you're in the Community, you can pretty much follow anything and everything that sparks your interest. In this blog, I'll show you how you can follow discussions, Feature Ideas, and Groups (places) in the Community. I'll also show you how to bookmark content so you can come back to it at a later time. Finally, I'll show you a cool trick on how to add notes to your bookmarked items.