The current Community design worked great when we launched it in 2015. That design focused on what could be done in the Community, but lacked directions for individuals consistent with what they were trying to accomplish in Canvas. We’re going to improve the user experience and make the design prettier in the process.
It can be difficult to pinpoint exactly when a community coalesces but since at least 2011 people have been interacting with Instructure and helping each other with Canvas in online forums and message boards. In those early days, a few hundred people were involved. Today, that community passes a significant milestone as more than 500,000 people have created user accounts. During this fall start in the northern hemisphere, more than 25,000 people in one 24-hour period were active in the community, commenting, voting, adding content and marking each other’s comments as helpful or the correct answer.
We do this community thing because we care about our users' success and we believe community plays a big role in that. It gives us a place to communicate with our users but more importantly it gives our users a place to communicate with each other. A lot of evolution has happened over the past 5 years since we started figuring all this out. One thing that has become apparent: Community is the gift that keeps on giving.