Web Conferencing Resources

Community Team
Community Team
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Web Conferencing in Canvas

As users migrate to a mostly online space, web conferences will be an integral part of student and faculty success.
Institutions can use web conferencing in Canvas through the Canvas Conferences tool or through enabling an LTI that provides its own web conferencing functionality.

Some institutions may have conferences disabled or may use alternate forms outside of Canvas. Please check your institution if you have any questions with these scenarios.


Canvas Conferences Overview

Canvas integrates with BigBlueButton to provide a conferencing tool to Canvas users. Canvas customers can choose to use the free version of Canvas Conferences or use the premium tier for additional reporting and functionality.

For information on creating and managing conferences within the Canvas interface, view the Canvas documentation below. For information on using the BigBlueButton conferencing tool, view the BigBlueButton documentation below. For information on BigBlueButton's plan to support customers during the Covid-19 pandemic, please view the Covid-19 Contingency Planning document.


Canvas Documentation





BigBlueButton Documentation






LTI Web Conferences Overview

Admins can enabled a web conference LTI at the account level and instructors can enable a web conference LTI at the course level. For more information, view the lessons below.




External Tool Providers

The following section includes several web conferencing solutions that offer LTI tools that connect to Canvas. View the links in each section for guidance on installing and using these tools. You may also want to refer to the website of the tool creator for more information.

Blackboard Collaborate

Institutions that use Blackboard Collaborate can learn more about configuring and using the tool by viewing the Installation and Configuration Guide and the Blackboard Help website.

Google Hangouts Meet

Google is giving free access to their advanced Hangouts Meet video-conferencing capabilities to all G Suite and G Suite for Education customers globally through July 2020.

If you would like to connect with students using Google Hangouts Meet as your conferencing tool, you have the ability to add a Hangout to your Canvas Course, Course Announcement, or Module. Please view this document for more information on adding Google Hangouts Meet to Canvas.

Microsoft Teams Meetings

On March 15, the Microsoft Teams Meetings LTI was released to Canvas. This LTI allows you to create meeting links from the Rich Content Editor. Learn more about installing and using this LTI, view Microsoft Teams Meetings in Canvas‌.

Zoom LTI

If you need to configure your Canvas instance with the Zoom LTI, please view the LTI Pro for Canvas document from the Zoom Help Center.

If you would like to connect with students using Zoom as your conferencing tool, you have the ability to add a Zoom Meeting to your Canvas Course, Course Announcement, Module, or via Calendar. Please view Zoom in Canvas for more information on adding Zoom to Canvas.

View this Community post for creating a Canvas assignment for Zoom attendance.


ConferZoom is a proprietary conferencing system used by the California Community College system. For more information on ConferZoom, view the ConferZoom Support Guides.

Community Member

Hello.  When I play a video on my shared screen in a BBB conference, my students cannot hear it.  How can I solve this problem?

Community Team
Community Team

Hi 66271@ocps.net,

Please reach out to Canvas Support so they can look at your conference, audio settings, etc and troubleshoot the issue.


Community Team
Community Team

Hi 66271@ocps.net,

I know it's only been a short week since we replied to your comment, but I wanted to reach out and make sure that you were able to contact Canvas Support. Please let us know if there's anything else we can help with or if you have any further questions that you think we can help answer. In the meantime, as you know, we periodically remove comments from the Canvas Guides. If your comment thread here disappears in several weeks, you'll know that we've just done some housekeeping in an effort to keep the guides updated.

Best wishes,



I teach Special Education, self-contained and none of my students are listed in canvas. What steps do I need to take to get this issue resolved?


hello can someone help me i can log in to my class i go in to my profile but i can go to my class i see my teacher and all people that its on class but not me


I’ve been told our district can only run 15 conferences at a time. Is it possible for them to buy fewer licenses just for teachers who want to use it. I love it and want to use it and so do some other teachers. We were told it would cost $250,000 a year. Are there any other options?


I bought a new headset and it worked great the first two classes, but now I can't hear my students in conferences.

The other students can hear, but I can't.

My headset audio seems to work on other applications...

I have messed with muting and unmuting, but maybe there is a less obvious place?





This may seem elementary, but I have trouble inviting my students to a Zoom class.  I know I am missing something simple, but what are the steps to invite the class?


I am having problems with my zoom I have gone through the portal scrolled down to zoom pressed on it and all my information was already logged in so I went bak to canvas pressed on the zoom link, but the zoom showed it was still registered under my sisters account I could not proceed into zoom with her account because it has kicked me off previously when I tried going through at least my 1st period but I got kicked out it said *you have been signed out because your account is signed in on another device* i need help please this is making me miss classes.


Hello, every one how are you all today.



How do I change name? All my teachers are saying I only need the first initial of my last name for, "privacy reasons"?


so when my kid go on BBB his video keeps shutting off



To answer the question from  66271@ocps.net, when you share screen, click share computer audio and it will work.  A student just taught me that!


@piccollo213 there should be a button in your settings/options/account information that simply allows your to change your user, I am sorry if this is inaccurate. Mine is as easy as my going into my options and being able to change my name


How do I enable Conferences in my course?