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Attempting to Submit Recorded Media on Mobile Safari browser when assignment enhancements are enabled produces error message

Attempting to Submit Recorded Media on Mobile Safari browser when assignment enhancements are enabled produces error message

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Description


When a user in a mobile Safari browser window attempts to record and submit media to an assignment with Assignment Enhancements enabled, they receive an error and are unable to submit the recorded media.

Expected Behavior


Users attempting to submit media in a mobile Safari browser window should be able to submit media without getting errors.

Steps to Reproduce

 

Prerequisites: A published, active course with Assignment Enhancements enabled, a student enrolled in the course, and a published assignment with online media recording submissions enabled.

  • When testing with an iPhone and iPad, I was only able to get this to reproduce using the iPhone. However, many of the tickets that have reported this behavior have iPad listed in the user agent string.
  • Using an iOS mobile device (iPhone, iPad, iPod), login as the student in a Safari mobile browser.
  • Navigate to the assignment and attempt add media using the Record/Upload media button
  • On the Upload Media pop-up, tab Drag a File Here and select Take Video from the list of options.
  • Record a video and tap Use Video
  • Observe the error page that displays "Sorry, Something Broke".

 

Additional Info


DEMO-36

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Version history
Revision #:
1 of 1
Last update:
‎09-11-2020 02:13 PM
Updated by:
 
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