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Media Recorder throws error on Safari

Media Recorder throws error on Safari

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This case was declined; the latest version of Safari does not support the MediaRecorder APIs. For details, see MediaStream Recording API

Description

 

Users cannot record media using Safari. When RCE Enhancements is enabled, the media recorder show the message "Audio and Video recording is not available." In the old RCE they see a message indicating that "Flash required for recording video."

 

Expected Behavior

 

Media should be recordable in Safari.

 

Steps to Reproduce

 

  1. As a user with any role, navigate to a location where you have access to the RCE.
  2. Click media recorder icon in the RCE toolbar.
  3. Select 'Upload/Record Media'
  4. Select the tab 'Record'
  5. Notice the message "Audio and Video recording is not available." or "Flash required for recording video."
  6. Notice there is no prompt to allow the browser access to use the camera and microphone.

 

Additional Info

 

LA-1079

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Version history
Revision #:
3 of 3
Last update:
‎08-14-2020 03:31 PM
Updated by:
 
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