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Viewing Recent Global Announcements does not always display

Viewing Recent Global Announcements does not always display

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This change was resolved by a code change in the 2020-10-07 Canvas deploy.



When attempting to view Recent Global Announcements to view previously posted Global Announcements, users will see "No announcements to display" even when announcements have been posted within the four month period.

If you remain on the page long enough (~15 mins or longer), after refreshing the page they appear.

Expected Behavior

Instead it should not take a considerable amount of time to load up the recent announcements.

Steps to Reproduce


Prerequisites: Have an instance where there are past global announcements

  • As a user navigate to Account
  • Go to Global Announcements
  • Go to Recent
  • Observe to see if "No announcements to display" is shown
  • If yes stay on the page for around 15 minutes
  • Refresh the page and see if the announcements are then returned


Additional Info


Labels (1)
Version history
Revision #:
2 of 2
Last update:
‎10-06-2020 01:55 PM
Updated by: