Unable to pull data

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jdh132
Community Participant

We setup the developer API keys as instructed in the documentation. We can get a valid token through auth, and then ran through the sample snapshot_sh.sh. The submitted job runs and completes for our accounts table within about 2 minutes. However, The AWS url for download is presented and contains no data.

We weren't sure if additional setup was necessary on Instructure's side.

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Edina_Tipter
Instructure Alumni
Instructure Alumni

Hi @jdh132 , I am not sure if you were on the e-mail thread but this is expected in your case because the data for PSU is not yet ingested in the data lake. We will accomplish this latest next week as we recently got the instance we need to add. 

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