Canvas New Analytics Not Working

Community Member

I have a professor who teaches a course that runs from May to June, so not the full Summer term. When they go to New Analytics it shows that there is no new analytics. We waited the 24 hours like it said and there are submissions from students within the course. I have attached a screenshot of the screen we see. I also attached a screenshot of something I saw on the forums but this won't apply to us due to us not being able to change the course Start and End dates to Term due to the shorter class timeframe. Any ideas how to make New Analytics work? Thanks in advance!