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Global Priority Services Hub

Here you will find relevant information from your customer success team related to your adoption and utilization of Canvas! Come on in and engage with us!

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Topics

ngarimella1
Instructure
Instructure



NOTE: We ran the webinar twice to accommodate our global audience. The content of both recordings is similar. 

Session 1: 
Screen Shot 2022-09-21 at 11.46.01 AM.png
Click the image for the webinar recording

Session 2: 

Screen Shot 2022-09-21 at 11.46.01 AM.png

Click the image for the webinar recording

FAQs: Client Webinar Questions → This document covers all your questions we have received from our three webinars (including this webinar) focused on New Quizzes. It is a growing document as we receive and answer your questions.
TIP: Just Ctrl F or Cmd F on your keyboard to search the document. 

Still Have Questions?? After reviewing the FAQ document and the resources below, if you have any outstanding questions, please fill out this New Quizzes Questions form.
We will answer your questions and add it to your FAQ document above.

During the webinars, we highlighted our favorite resources to track New Quizzes' progress 

  • Transparency into Quiz Planning → an overview of our priorities, in order. This is a live look at product’s development planning board and is consistently updated by the Quizzes Product team.
  • Quizzes Comparison Document → compares features available in Classic and New Quiz engines. With the exception of surveys, product hopes to achieve similar Classic Quiz features in New Quizzes. These may not all be met by June of 2024, but is a long-term goal as we continually improve the product over time.
  • New Quizzes Transition Toolkit → specialized resources to better assist admins, faculty, and end users alike in their transition from old to new quizzes. It includes email templates, checklists, and previous webinars.

Here is a video walkthrough of the New Quizzes resources we have listed above.

PREVIOUS WEBINARS

Webinar 1: New Quizzes: Basics and Timeline: September 2021

In this webinar recording, you will

  • Get a basic understanding of New Quizzes
  • Learn the key differences between Classic Quizzes and New Quizzes
  • Understand the timeline surrounding the sunset of Classic Quizzes and
  • Get best practices on how to use New Quizzes effectively



Webinar 2: New Quizzes: Guided Application and Practice: December 2021

In this webinar recording, you will learn about 

  • Migrating from Classic to New Quizzes
  • New Question Types 
  • Resources for Handling Internal Transition 
  • Why Training Matters: Success Stories



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1 0 527
ngarimella1
Instructure
Instructure

This webinar highlights beginner, intermediate and advanced tricks, tips, and hacks for admins, instructors, and students. 

 

NOTE: We ran the webinar twice to accommodate our global audience. The content of both recordings is similar. 

SESSION 1: Hosted by NORAM CSMs Holly Roper and Jessica Bustillos 

Screen Shot 2022-06-01 at 3.54.14 PM.png

 

SESSION 2: Hosted by APAC CSM Ryo Sakai

Screen Shot 2022-06-01 at 3.56.43 PM.png


Webinar-Slides as a pdf Handout

Previous webinars referenced 




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DanielleLentz
Instructure
Instructure

Need help on finding resources on transitioning to New Quizzes? Look no further than this month's Dear Danielle video

Read more...

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0 0 382
carolyn_lyons
Instructure
Instructure
0 0 238
carolyn_lyons
Instructure
Instructure
0 0 276
ngarimella1
Instructure
Instructure

This webinar highlights beginner, intermediate and advanced tricks, tips, and hacks for admins, instructors, and students. 

 

NOTE: We ran the webinar twice to accommodate our global audience. The content of both recordings is similar. 

SESSION 1: Hosted by NORAM CSMs Holly Roper and Jessica Bustillos 

Screen Shot 2022-06-01 at 3.54.14 PM.png

 

SESSION 2: Hosted by APAC CSM Ryo Sakai

Screen Shot 2022-06-01 at 3.56.43 PM.png


Webinar-Slides as a pdf Handout

Previous webinars referenced 




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0 0 825
ngarimella1
Instructure
Instructure

tl:dr: 

Dr. Bethany Schultz , Director of Instructional Design & Technology from Northwest Nazarene University presented about:

  • Student-focused approach to new faculty orientation (both online and F2F faculty)
  • Experiential orientation where faculty see and experience bad course design in Canvas from the student’s point of view
  • Use of Canvas’ checklists to orient faculty to a positive course design

Screen Shot 2022-04-24 at 9.01.18 PM.png
Click on the image to watch the webinar recording 

Resources Shared by Bethany during the webinar: 
New Faculty Orientation Sample Course - Bad Course Design (Link to Canvas Commons Course)

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ngarimella1
Instructure
Instructure

tl:dr: 

There are millions of users using our 3 Canvas Apps - Student, Teacher, and Parent. Are your users among these users? Students can keep up with their courses, submit work and monitor their class progress from the phone. Instructors can grade student submissions, manage assessments and even send announcements on the fly. Parents can have visibility into their student’s assessments, and due dates, view grades, and also receive announcements.

In this webinar, we 

  • Highlighted key capabilities and features of all three apps
  • Discussed use cases and key considerations in using the apps
  • Shared a checklist for teachers to help them build a mobile compatible course
  • Featured some recent updates to the apps

WEBINAR SLIDES (with the animated GIFs that were demonstrated)
Mobile Canvas Success Model: Higher Ed/Corporate Edition
Mobile Canvas Success Model: K12 Edition

NOTE: We ran the webinar twice to accommodate our global audience. The content of both recordings is similar. 

SESSION 1: Hosted by APAC CSM Laura S
lootmaeckers

Screen Shot 2022-04-06 at 1.56.33 PM.png

Click on the image to watch the webinar recording 

 

SESSION 2: Hosted by APAC CSM Adam Ware

Screen Shot 2022-04-06 at 11.40.43 AM.png

 Click on the image to watch the webinar recording 

 

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pmillar
Instructure
Instructure

One of the things that is often not front of mind for many institutions is creating a Business Continuity Plan (BCP) in relation to Canvas. As you can imagine, when a key person leaves a business (or even just goes on leave), there can be holes that need to be filled either temporarily or permanently by those who remain in the business. Consciously creating a BCP will help your institution to overcome the challenges that arise in these situations.

Read more...

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0 1 606
ngarimella1
Instructure
Instructure

TL; DR,

In the past 18 months, institutions across the world have realized the importance of gathering meaningful data for measuring success. Delivered in a timely fashion, we can access, learn and evolve our digital offerings in order to create digital strategies for increased adoption and ultimately setting up your institution for greater success.

This webinar brings together scenarios from the Canvas Global teams and shows how Impact by Instructure can assist with success via:
- Measuring impact on Canvas and 3rd party tool adoption
- Drive action with inline messaging
- Supporting users in their moment of need (role sensitive support)

NORAM/EMEA Recording

Screen Shot 2021-10-29 at 10.30.43 AM.png  
Click on image for webinar recording 


APAC Recording
Screen Shot 2021-10-29 at 10.30.43 AM.png
Click on image for webinar recording 

Case Study - Northeastern University
Case Study - San Juan College 

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1 2 743
carolyn_lyons
Instructure
Instructure
0 0 394
rsakai
Instructure
Instructure

Our Webinar for August/September looked at the Product Focus areas for 2022!

Read more...

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1 0 829
thill1
Instructure Alumni
Instructure Alumni

 

HERE is the handout to along with the webinar that includes helpful guides, checklists, etc.

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0 0 787
carolyn_lyons
Instructure
Instructure
0 0 758
ngarimella1
Instructure
Instructure

The events of the last two years have shocked and reshaped the world as we knew it. The basic fundamentals of our lives disappeared in a blink of an eye. But we as the world adapted. Why?

Read more...

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0 0 855
Laura_S
Instructure
Instructure

We want to invite you to nominate the teachers and instructional designers that went above and beyond, and helped change students' lives in 2020-2021. For the first time since introducing our Educator of the Year Awards, Instructure has a separate competition running in EMEA. Please read this article to learn more about the categories, judging criteria, and timelines for this year's nominations. Or go and nominate an esteemed colleague here

Read more...

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0 0 668
pmillar
Instructure
Instructure

Blueprints are a powerful tool that can be used for pushing content from one course into one or more other courses. They give you the option of locking individual pieces of content in the blueprint course to restrict editing capability for that content in other courses. They are great for distributing template content and/or locked down content to lots of courses at once. They are also a great tool for teacher/instructor collaboration and content development.

Read more...

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2 2 1,802
thill1
Instructure Alumni
Instructure Alumni

 

Each school year, the list of terms in Canvas will get longer. In some cases, particularly those where a school district is particularly large and/or terms are provisioned by a SIS (student information system), terms can become unwieldy, and it can be particularly difficult to identify and separate current terms from completed ones.

 

Consolidating terms accomplishes the following:

  • Moves (archives) concluded courses from across many terms (in which they were originally created) to one or a few ‘archive’ terms for permanent storage
  • Deletes concluded, no-longer-used terms, shortening the master term list


Here are some things you should know about consolidating terms before you start:

  • Term consolidation is not mandatory. If you have a small institution and your terms are manageable, or you simply want to leave terms and course term assignments as they are, you are free to do so. Term consolidation is for your convenience and does not have any technical effect on your Canvas instance.
  • Basic knowledge of spreadsheets and CSV exports are recommended. If you do not feel confident with those, please consult with your CSM for guidance if you wish to consolidate your terms.
  • Term consolidation can be done at any time. Typically, this is done between school years, after a school year has completed and before ‘rollover’ when new courses for the upcoming year are completed. However, consolidation of old terms and archiving of old courses can be done after the next year’s rollover. Also, you can consolidate terms with matching start and end dates as soon as they appear in Canvas if you so desire. (For example, you can put all of the courses for Semester 1 throughout your institution into a single term, rather than individual terms for each school.)


Considerations

Remember that terms serve two purposes: They grant access to students and teachers to courses by time, and they provide term-aligned reporting in Analytics. If you wish to obtain Canvas use reports by term (semester/year, and location), you will want to run these reports before you consolidate terms. After terms are consolidated, reporting for your deleted terms will be unavailable. 

 

For example: If I consolidate all of my 2015-16 terms into one term, I will no longer be able to run reports like “Canvas High School- 2015-16 Fall Semester” However, I will be able to run reports on my new, archive terms, like “Canvas School District 2015-16 Archive” which will be useful institution-wide information. 

 

It is also important to note that grades may change if you are using Grading Period Sets because those are tied to terms and the courses will no longer live in those terms. It is recommended that teachers export finals grades prior to consolidating terms if you'd like to secure the historical data.


Helpful Things to Understand About Terms

  • Terms have two purposes: Granting access to contained courses by time (start date and end date), and term-based Canvas usage reporting.
  • Terms and grading periods can be connected, but are not synonymous.
  • Terms can be created automatically (by your SIS / SIS file import)
  • Terms can be created manually through the Canvas UI or CSV import.
  • Terms are assigned term IDs in ever-increasing values upon term creation. This means that, by default, when you list terms by order according to term ID, oldest terms will appear at the top of the list, and terms will be progressively newer. This is helpful to know when managing / changing large blocks of terms in a list. Note: This general rule will not necessarily hold true when term IDs have been re-assigned manually.


Archive Term Setup

How many terms you use as archives, and how you divide them up, is entirely up to you. Here are some options you might consider:

Archive terms by year
Example: “Canvas District 2015-16”
Create one single archive term for each academic year, and dump all courses into it.
Multiple yearly archive terms Examples: 
“Canvas District 2015-16 Semester 1”, “Canvas District 2015-16 Semester 2”
Create one archive term for each of the study blocks in your academic year.
Archive terms by school / building Examples: “Canvas High Archive” “Canvas Middle Archive” “Canvas Elementary Archive” Create one single archive term for each of the buildings/schools in your district.
Combination Create your own variation of the above choices

 

 


Step One: Create your archive terms

First, you will need to designate a term or terms, that will store your concluded courses. You can do this manually, through the UI. Choose names that effectively describe the courses that will be contained in them (time period, school building, etc.) You can easily change the name of this term later if you like.
When you have created your archive term(s), make a note of each archive term’s ID number. This is the SIS ID when viewing the list of terms in the Canvas UI, or the term_id when viewing a list of terms in the terms.csv provisioning report. (It is not the canvas_term_id in the provisioning report.) 

 

Step Two: Run SIS export reports for terms and courses

  • On the account level in your Canvas instance, go into “Settings” and click on the “Reports” tab.
  • Scroll down and select the Provisioning Report. Then select configure and select courses.csv.  
  • You should include deleted objects, to make certain that the terms you will be deleting are truly void of all courses before you attempt to delete them.
  • Click on “Run Report”


Step Three: Prepare and run courses.csv 
(note that you can try this in your test instance first if you prefer)

  1. Sort your courses file by term_id. (This will typically leave courses attached to older terms at the top, and courses attached to newer terms at the bottom.)
  2. Delete all courses from the spreadsheet that do not need to be moved:
    • Already archived courses: Those assigned to already-created ‘archive terms’
    • New courses: Those assigned to your newest terms for the current or upcoming year
    • Manually-created courses you do not want to archive.
    • Essentially, you are keeping only those courses you want to archive in the spreadsheet, and deleting everything else from the spreadsheet (except the header row). The courses you are archiving at this time should be listed together in one block, because they will have been created, with their terms, at the same time, and will have consecutive term-ID associations.
  3. Replace the existing TERM_ID for any of the courses you want to archive with the new Archive Term SIS ID, which you designated when creating the archive term.
  4. Delete the following columns: “canvas_course_id”, “canvas_account_id”, “canvas_term_id”, and “created_by_sis”
  5. Save the courses.csv file (Saving a copy, if you want to keep track of changes)
  6. Navigate to "SIS Import"
  7. Choose your modified courses.csv file
  8. Check “Override UI changes”
  9. Check "Process as UI changes"
  10. Click on process data.
  11. Verify for errors after the file has been processed by looking under the Last Batch section of the page. If there are no errors, review your terms once again. Courses for the previous academic year will now be housed in the archive term that you created. You can then double-check the original terms that were created via SIS to ensure that all courses did in fact move to the archive term. If there are zero courses, delete the old terms as they will no longer be needed. You are now ready for your new school year!


Step Four: Prepare and run terms.csv (only necessary if you haven't been consistently deleting old terms from step 10 above)

  • Sort your terms file by term_id.
  • Delete all terms from the spreadsheet that do not need to be deleted in Canvas.
  • Change the ‘status’ column of the terms listed to ‘deleted.’
  • Import data by following the same process in steps 5-9 from above.

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zbrady
Instructure
Instructure

At Canvas we are always trying to improve the learning and teaching experience for all your users. In addition to the world’s best LMS, we have additional services and products available to take your already awesome content to the next level.

If you are interested in learning more about any of these services and products, or others not listed here, contact your CSM team and they can provide you with any further information, pricing, and next steps!

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thill1
Instructure Alumni
Instructure Alumni

We love helping your team tell your Canvas story. Your Executive Business Review (provided by your CSM or CSM Team) is a perfect tool to use as your evaluate your success and adoption of Canvas and set your next learning and initiative goals. Use this EBR Tiled experience to support your Executive Business Review and help answer questions and offer clarification around the different data sets provided.

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0 0 674
thill1
Instructure Alumni
Instructure Alumni

We understand how important your vision for teaching and learning is. Our vision & goals Tiled experience will walk you through our Canvas Success Model and help you to define your vision and plan for your Canvas rollout and adoption. Use this with your admin or teacher team as you determine what’s most important and how to action on those goals.

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0 0 660
eric_lee
Instructure Alumni
Instructure Alumni

Content. It’s as unique as you and ultimately empowers learners to become the best they can be. You invest time in its design, it’s resourcefulness and engagement through tools for unparalleled user experience.

The most frequent questions we've fielded are:

  • What happens when we want to collaborate/share resources with others?
  • How do we give courses a standardised look and feel for rollout phase?
  • How do we Roll-over Canvas content for new teaching semesters or school year?

Let us show you how you can give yourself back the time you put in - plus much, much more.

In this month's webinar, @constance_khoo and @IanStory  (APAC Learning Consultants) will:

  • Deep dive into the Canvas content management tools available for admins and teachers
  • Provide context to these tools and typical scenarios for their use
  • We’ll then get into Canvas and show you these tools in action.

This is a must for anyone who is investigating a robust content management strategy across their school, university or institution.

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0 0 683
eric_lee
Instructure Alumni
Instructure Alumni

The end of semester exam is almost a rite of passage at many universities. However, COVID meant it was not tenable to have hundreds of students crammed into exam halls. 

In this webinar, we reflected on the first half of this year, with a specific focus on the end of semester assessments. 

Themes included

  1. How to design and build online assessments that are equivalent, or better than existing approaches?
  2. What support do students and staff need to make the transition?
  3. What processes/tools make it all happen?

Resources

Padlet - This was used for surfacing questions, capturing suggestions/comments, interaction, resources

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0 0 673
eric_lee
Instructure Alumni
Instructure Alumni

This webinar explored how you can use Canvas to drive your hybrid classroom. Our in-house guru, Su Temlett, along with the CS team covered 10 tips for success for when you have students learning from multiple locations including the classroom, at home, or on the go. 

We discussed:

  • How to use canvas features to guide students through their learning journey
  • Planning synchronous time with your students
  • Identifying sound content design and its impact
  • Encourage collaboration
  • plus much more

We approached this topic from a predominantly K-12 aspect, but the ideas and over-arching concepts can be easily replicated in any sector. 

 

 

Tip

What

How

1

Drive Everything through Canvas

No longer use Canvas as an additional feature or add on. Use us for every lesson - all students can use Canvas to capture the crux of their lesson. This is great for students who are at home sick, long term sickness or for if you need casual cover for your lessons. 

Put your T&L program online 

2

Use sign posts

Use Module Requirements, Prerequisites and strict naming conventions to guide students through their learning. 

Module Requirements

Naming Conventions

Modules

3

Check the Petrol

Use frequent low stakes formative assessments like Hinge Questions to help you know who has got it and who needs a bit more help - data driven teaching both at home and at school.

Practice Quizzes & hinge questions

4

Stop for Coffee

Plan synchronous time with groups of kids - you can group them from the formative assessment data if you like - use video conferencing tools for synchronous times if you have students at home, or form workshop groups in class or just teach the whole class F2F. 

BBB

Zoom

Scheduling on Calendar (and make them recurring)

5

Avoid Fatigue

Don’t use assignments unless you are going to mark the content. Use Pages for one way content and Assignments sparsely for when you want to mark students work. Use Quizzes to check knowledge and comprehension. Build in answers to the quizzes to help reinforce or reteach wrong answers.

Quizzes

Pages

Assignments

To-do list (even add pages

Module Requirements  

6

Get your passengers talking

Use discussions to aid student engagement. Make some discussions compulsory to ensure students are communicating with each other. Use general discussion participation marking rubric /12 to start expectations around discussions with each other 

What I say

How I say it

How I talk to others 

Post Once, Reply Twice 

Post before seeing replies 

Use Marking Rubric 

Record video or audio into discussion posts

7

Pimp Your Ride

Use rich content to speak to students. Content providers, videos from Youtube, Click View etc. Anything that can support your teaching. Just as kids use media for long car trips, use media for engagement and teaching in this. Ask students to find media that can teach each other. Use Studio to build your own teaching videos easily.  

Studio

LTIs 

Embed video into a page

Record video or audio into pages 

8

Group Your Passengers

Create groups of students. 

Encourages collaboration, reduces individual marking time, ensures that all students have a space to work as a group. 

Automatically create Groups

Group discussions

9

Assess the Journey 

Use Classic or New Quizzes for Summative Assessments. In particular, look at the Stimulus Question feature in New Quizzes to create exam style assessments when students are responding to stimulus material. 

New Quizzes 

Stimulus Questions 

10

Enjoy the Ride

Don’t be too focused on the driving that you forget to enjoy your teaching. Teachers love relationships with students and this is what students thrive off too. Work out ways that will speak to your class to continue building on relationships.

Informal discussions

Weekly 

welcome messages

Students recording messages 

 

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eric_lee
Instructure Alumni
Instructure Alumni

We know the end of an academic year and start of a new one is a bit of a beast to work through for rolling over data and content from one year to the next in all of the systems at your institution. In this webinar, we explore some of the Canvas tools and features that will help you prepare your courses for the 2021 academic year.

Our Team Leader of Solutions Consulting, Zoe Bogner, will take you through some of the new tools launched this year to help manage and migrate content, as well as revisit some tried and tested content management favourites. We also revisit other classics such as concluding courses, using terms, blueprints and more!

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0 0 762
eric_lee
Instructure Alumni
Instructure Alumni

We hope you had a wonderful break over the recent holiday period and are looking forward to doing great things in 2021 - we certainly are!

To kick off the year, we thought it would be a great idea to canvas members of our team (pun intended!) for some of their top tips to help teachers, administrators and students get the most out of Canvas.

This webinar will have lots of great ideas for every Canvas user!

Additional Documentation:

As part of this webinar, we'd like to include the following:

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0 0 776
eric_lee
Instructure Alumni
Instructure Alumni

Almost a year since COVID-19 changed the world we live in, Canvas began the rapid feature development and rollout to ensure education continued. In this webinar, we reviewed these enhancements and explored the implications for teaching and learning were. This included a dive into the most recent changes released in March 2021!

This webinar was hosted by Eric Lee (CSM - PS) with help from:

  • Su Temlett (Co-host and K12) 
  • Logan Bala Vijendran (Higher Education) 
  • Constance Khoo (RTO/VET)

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0 0 730
zbrady
Instructure
Instructure

How do you train your users? Where can you see upcoming Canvas updates? How do you add LTIs? Whether you're a Canvas seasoned veteran or brand new to Instructure, we’ve put together this FAQ experience, with help from CSMs from all over the world, to provide you with resources to our most commonly asked questions we see on a daily basis.

Read more...

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0 0 601
thill1
Instructure Alumni
Instructure Alumni
0 0 726
thill1
Instructure Alumni
Instructure Alumni

This video is no longer available.  You can see the slidedeck here. 

The NORAM K12 Priority Services team discusses end of year best practices in Canvas.  HERE is the the handout, which includes many helpful resources, a link to the slide deck, and the Q&A from the webinar.

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0 0 1,529
Meet the Team