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Global Priority Services Hub

Here you will find relevant information from your customer success team related to your adoption and utilization of Canvas! Come on in and engage with us!

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Topics

ngarimella1
Instructure
Instructure



NOTE: We ran the webinar twice to accommodate our global audience. The content of both recordings is similar. 

Session 1: 
Screen Shot 2022-09-21 at 11.46.01 AM.png
Click the image for the webinar recording

Session 2: 

Screen Shot 2022-09-21 at 11.46.01 AM.png

Click the image for the webinar recording

FAQs: Client Webinar Questions → This document covers all your questions we have received from our three webinars (including this webinar) focused on New Quizzes. It is a growing document as we receive and answer your questions.
TIP: Just Ctrl F or Cmd F on your keyboard to search the document. 

Still Have Questions?? After reviewing the FAQ document and the resources below, if you have any outstanding questions, please fill out this New Quizzes Questions form.
We will answer your questions and add it to your FAQ document above.

During the webinars, we highlighted our favorite resources to track New Quizzes' progress 

  • Transparency into Quiz Planning → an overview of our priorities, in order. This is a live look at product’s development planning board and is consistently updated by the Quizzes Product team.
  • Quizzes Comparison Document → compares features available in Classic and New Quiz engines. With the exception of surveys, product hopes to achieve similar Classic Quiz features in New Quizzes. These may not all be met by June of 2024, but is a long-term goal as we continually improve the product over time.
  • New Quizzes Transition Toolkit → specialized resources to better assist admins, faculty, and end users alike in their transition from old to new quizzes. It includes email templates, checklists, and previous webinars.

Here is a video walkthrough of the New Quizzes resources we have listed above.

PREVIOUS WEBINARS

Webinar 1: New Quizzes: Basics and Timeline: September 2021

In this webinar recording, you will

  • Get a basic understanding of New Quizzes
  • Learn the key differences between Classic Quizzes and New Quizzes
  • Understand the timeline surrounding the sunset of Classic Quizzes and
  • Get best practices on how to use New Quizzes effectively



Webinar 2: New Quizzes: Guided Application and Practice: December 2021

In this webinar recording, you will learn about 

  • Migrating from Classic to New Quizzes
  • New Question Types 
  • Resources for Handling Internal Transition 
  • Why Training Matters: Success Stories



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JLail
Instructure
Instructure

Canvas Support best practices with special guest, Support Manager, Jordan Zimmerman! 

Read more...

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ngarimella1
Instructure
Instructure

In this webinar, we cover Canvas Support best practices, troubleshoot frequent issues, and help your institution refine your workflow.

Screen Shot 2022-07-22 at 9.50.23 AM.png
Click image for webinar recording

Webinar Slides

Support Best Practices
Contacting Support vs. CSM
Support Terms
Top Support Case Drivers Videos
Customizing Your Help Menu

Canvas Requirements
Canvas Status Page

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ngarimella1
Instructure
Instructure

This webinar highlights beginner, intermediate and advanced tricks, tips, and hacks for admins, instructors, and students. 

 

NOTE: We ran the webinar twice to accommodate our global audience. The content of both recordings is similar. 

SESSION 1: Hosted by NORAM CSMs Holly Roper and Jessica Bustillos 

Screen Shot 2022-06-01 at 3.54.14 PM.png

 

SESSION 2: Hosted by APAC CSM Ryo Sakai

Screen Shot 2022-06-01 at 3.56.43 PM.png


Webinar-Slides as a pdf Handout

Previous webinars referenced 




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DanielleLentz
Instructure
Instructure

Need help on finding resources on transitioning to New Quizzes? Look no further than this month's Dear Danielle video

Read more...

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carolyn_lyons
Instructure
Instructure

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ngarimella1
Instructure
Instructure

In this webinar, we highlighted how terms, courses, sections, and assignment dates work and will be diving into best practices, gotchas, and tips for using each in Canvas. We also discussed how to handle incompletes' grades, grading periods, and course pacing. 

Screen Shot 2022-06-24 at 2.50.46 PM.png
Click on the image to play the webinar recording

Webinar Handout (PDF)



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carolyn_lyons
Instructure
Instructure
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carolyn_lyons
Instructure
Instructure
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carolyn_lyons
Instructure
Instructure

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ngarimella1
Instructure
Instructure

This webinar highlights beginner, intermediate and advanced tricks, tips, and hacks for admins, instructors, and students. 

 

NOTE: We ran the webinar twice to accommodate our global audience. The content of both recordings is similar. 

SESSION 1: Hosted by NORAM CSMs Holly Roper and Jessica Bustillos 

Screen Shot 2022-06-01 at 3.54.14 PM.png

 

SESSION 2: Hosted by APAC CSM Ryo Sakai

Screen Shot 2022-06-01 at 3.56.43 PM.png


Webinar-Slides as a pdf Handout

Previous webinars referenced 




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DanielleLentz
Instructure
Instructure

Confused on how Permissions and Roles work? Check out the latest Dear Danielle video for more information! 

Read more...

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ngarimella1
Instructure
Instructure

tl:dr: 

Dr. Bethany Schultz , Director of Instructional Design & Technology from Northwest Nazarene University presented about:

  • Student-focused approach to new faculty orientation (both online and F2F faculty)
  • Experiential orientation where faculty see and experience bad course design in Canvas from the student’s point of view
  • Use of Canvas’ checklists to orient faculty to a positive course design

Screen Shot 2022-04-24 at 9.01.18 PM.png
Click on the image to watch the webinar recording 

Resources Shared by Bethany during the webinar: 
New Faculty Orientation Sample Course - Bad Course Design (Link to Canvas Commons Course)

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DanielleLentz
Instructure
Instructure

Running into issues trying to differentiate assignments within Canvas? Look no further than the latest Dear Danielle video! 

Read more...

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DanielleLentz
Instructure
Instructure

Are you a Tier 1 customer and want to know more about the planned updates to your KB (Knowledge Base)? Learn more in the latest Dear Danielle video! 

Read more...

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DanielleLentz
Instructure
Instructure

Curious to how the new question types work within New Quizzes? Learn more in the latest Dear Danielle video! 

Read more...

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DanielleLentz
Instructure
Instructure

Learn more about New Analytics with the latest Dear Danielle video! 

Read more...

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ngarimella1
Instructure
Instructure

tl:dr: 

There are millions of users using our 3 Canvas Apps - Student, Teacher, and Parent. Are your users among these users? Students can keep up with their courses, submit work and monitor their class progress from the phone. Instructors can grade student submissions, manage assessments and even send announcements on the fly. Parents can have visibility into their student’s assessments, and due dates, view grades, and also receive announcements.

In this webinar, we 

  • Highlighted key capabilities and features of all three apps
  • Discussed use cases and key considerations in using the apps
  • Shared a checklist for teachers to help them build a mobile compatible course
  • Featured some recent updates to the apps

WEBINAR SLIDES (with the animated GIFs that were demonstrated)
Mobile Canvas Success Model: Higher Ed/Corporate Edition
Mobile Canvas Success Model: K12 Edition

NOTE: We ran the webinar twice to accommodate our global audience. The content of both recordings is similar. 

SESSION 1: Hosted by APAC CSM Laura S
lootmaeckers

Screen Shot 2022-04-06 at 1.56.33 PM.png

Click on the image to watch the webinar recording 

 

SESSION 2: Hosted by APAC CSM Adam Ware

Screen Shot 2022-04-06 at 11.40.43 AM.png

 Click on the image to watch the webinar recording 

 

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carolyn_lyons
Instructure
Instructure

Screen Shot 2022-03-31 at 10.56.35 AM.png

 

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JLail
Instructure
Instructure

Your K12 Priority Services CSMs present to you another hot topic, Canvas end of year best practices! 

Read more...

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ngarimella1
Instructure
Instructure

tl:dr:

In this webinar, we provide you with a FREE resource: the Canvas Adoption Success Toolkit. This resource will provide you and your team with the core components of a successful Canvas implementation and adoption plan, and it will support your visionary leadership with Canvas. In this session, we focus on:

  • An overview of the Canvas Adoption Success Toolkit
  • Best practices around successful change management and adoption strategies that align with the toolkit from our experience as Canvas consultants.

We hope to provide you with the core structure you need to help you successfully and fully adopt the Canvas LMS platform whether you have been a user for years or are just starting. By following our model of success, you can increase the speed of adoption, optimize utilization, and improve the overall student experience.



Screen Shot 2022-02-21 at 8.13.18 AM.png

  • Click on image for webinar recording 

Handout- Canvas Success and Adoption



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pmillar
Instructure
Instructure

One of the things that is often not front of mind for many institutions is creating a Business Continuity Plan (BCP) in relation to Canvas. As you can imagine, when a key person leaves a business (or even just goes on leave), there can be holes that need to be filled either temporarily or permanently by those who remain in the business. Consciously creating a BCP will help your institution to overcome the challenges that arise in these situations.

Read more...

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ngarimella1
Instructure
Instructure

tl:dr:
Whether it’s required by an accreditor, you’re exploring new ways of assessment, or you just want to break from the traditional gradebook, Canvas Outcomes can help your institution grow and leverage outcome data to enable and measure your user’s success within the LMS. In this webinar, we share an overview of Canvas’ outcome structure and some examples of how your organization may be able to adopt and leverage this built-in Canvas feature.


Screen Shot 2022-01-30 at 9.14.33 PM.png

  • Click on image for webinar recording 


Outcomes in Canvas: An Overview Handout

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JLail
Instructure
Instructure

Here is the associated handout with follow-up resources and Q&A. 

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ngarimella1
Instructure
Instructure

tl; dr,
In this webinar recording, you will learn about 

  • Migrating from Classic to New Quizzes
  • New Question Types 
  • Resources for Handling Internal Transition 
  • Why Training Matters: Success Stories

    Screen Shot 2021-12-13 at 2.02.25 PM.png
    Click on image for webinar recording 


New Quizzes: Transition Toolkit 
Updated New Quizzes Q&A 
Migrating to New Quizzes Capability Coming to Beta


Proposed Training Options: 

ngarimella1_0-1639426840179.png
If you would like to receive information about any of these proposed training options, please complete this New Quizzing Training Options Follow-Up: https://forms.gle/bZ6NgPJJAMhTNvSa7


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JLail
Instructure
Instructure

HERE is the handout to go with the AMS + LMS = Better Together Webinar!

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ngarimella1
Instructure
Instructure

tl:dr

Our Instructional Designers showcased real-life examples from our corporate, non-profit, and higher education clients, as well as highlighted how ready-made and custom templates can provide a foundation for success!

 

ngarimella1_0-1637608499293.gif

 

Handout

Related webinar recording

 

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Meet the Team