Kona Jones is Director of the Teaching & Learning Center and Faculty Academy Coordinator at Richland Community College in Decatur, IL. She is responsible for the assessment of online courses and initiatives, providing instructional design and pedagogical support to faculty, development of faculty and student technology training materials, and overseeing faculty professional development. She serves as a technology resource for the College as well as an adjunct instructor of statistics. Her particular passion is student retention in online courses and more specifically on assessing how different initiatives can improve student retention. She has a M.S. degree in Quantitative and Cognitive Psychology, Undergraduate degrees in Biology, Psychology, & History, and is currently working on her Ph.D. in Leadership Studies.