We have customized our Canvas help menu with some of our own links (to our institution specific Canvas help, training, appointments, etc.) along with the Canvas help links (24x7 phone support, chat and email that reads "Report a problem" along with ask a community question, search the canvas guides and submit an idea ). Our Teacher role has 9 items on their help menu and students have 10. Just calling out to other higher ed or Canvas folks in this community to get some feedback on so many choices and wondering if anyone has whittled theirs down or customized based on user feedback?
We also used to have several custom links on our "Help" menu for both instructors and students, but we have now whittled that down to just seven links total for both instructors and students.
The two menus I've circled below are links to two separate pages in a course shell we named "MPTC Help and Resources" (you can name this course whatever you want). The visibility of the course is "Public" so that anyone with the link has it. However, people really only have access to two pages in this course...one for instructors and one for students. In each of these pages, we have a table that includes links specific to that particular role. Here's an example:
Hope this helps to give you some ideas.