cancel
Showing results for 
Search instead for 
Did you mean: 

Access to detailed Canvas logs in GUI

Access to detailed Canvas logs in GUI

(2)

Provide access to detailed logging activity in Canvas courses in the Admin tools area and the ability to search by key data or words or download the data.

Right now we have only minimal information on user activity. Anything beyond changing course settings and we have to reach out to Instructure support.

I would like to have activity access logging such as the information below:

  • Any deleting or additions in a course
  • Any grade changes in a course
  • Any addition of new apps
  • Any users that are added or deleted
  • Any terms that are added or deleted
  • All SIS import batch files processed
17 Comments
Surveyor

For the "Any grade changes in a course" have you tried using the "Grade Change Activity" option available on the "Logging" tab on the "Admin Tools" page?

This will give you a grade history. I am going to say it's not the greatest as it doesn't allow you to download or sort the displayed information, and you also have to play the "scroll and load" game; but it will tell you who and when a grade was changed.

Surveyor

Yes I've used it a couple times but found in most instances I still needed to go to Instructure to get the detail I needed.

Community Member

I would also add that we have multiple instances when we need to determine "who did that..."  For example, a prof says someone mysteriouls changed an assignment in his/her course and says it just happened.  We really need to be able to look and see what actually occurred.... without having to go to the Help folsk to get an answer.

Community Member

Hi dholik@devry.edu‌. As cms_hicksspoint out, there are a number of reports available for admins and those are discussed in more detail at How do I view reports for an account? It sounds like you have found those reports and are still seeking more detailed information. The request for more specific reports or access to information is not uncommon, and to address this concern Canvas released Canvas Data. Someone will surely correct me if I am wrong, but I believe all of the information you are requesting should be within this data. Canvas Data is designed to do just what you asked, "Ultimately we want access to everything that we have to reach out to Instructive support to get so we're more independent when researching issues or Canvas activity." Because of the wide array of questions and ways of reviewing data that may be needed, Canvas Data is provided as data downloads and you will be able to decide how to process and present that data. This does require some setup and will not provide you answers out of the box.

Canvas is also continuing to work on additional analytics tools and you can read more about those at Priority: Analytics 2.

Because this functionality exists in various parts in account reports and Canvas Data, I am going to mark this idea for archival. If you think there is still a part or parts of this idea that do not already exist, I encourage you to modify the description of the idea or create a slightly different one. If you change this one just leave a comment and mention me (How do I @mention people, places, content?) so I can review it and change the status.

Surveyor

dholik@devry.edu‌, what piece of detail was missing for you? I ask because maybe it's just a matter of asking to have that added as a column in the "Grade Change Activity" log.

Surveyor

We have WAY too much data to comb through to try to find one thing like "Who changed that student's grade?". We do have RedShift now but querying that would be way to intensive for these types of requests.

Currently in Canvas under Admin Tools is an option for "Course Activity" what I'm recommending is that you expand on this feature to include more than changes to the course settings page and provide one or more areas to do a key word search of the data.

Surveyor

That would definitely be a part of it but the other I see a lot is who added or deleted this piece of content in a course whether it be a text or discussion thread.

Surveyor

What does new analytical tools have to do with my request?

I would recommend that we meet before you mark my idea for archival because so far the 'recommendations' you've provided are not acceptable or completely off base.

Community Member

Hey again dholik@devry.edu, creating a feature idea that complies with our guidelines in How do I create a new feature idea?‌ can be tricky, and that is why I am here to help. I will try to address your questions and concerns from both posts one at a time.

What does new analytical tools have to do with my request?

The Priority: Analytics 2‌ project includes a scope of work that would apply to Administrators. From my reading of this idea, it sounds as if you are an administrator looking for additional analytics features so I felt this would apply.

... so far the 'recommendations' you've provided are not acceptable or completely off base.

I am sorry to hear that my recommendations were received as off base. Through continued dialog I hope we are able to close this gap.

We have WAY too much data to comb through to try to find one thing like "Who changed that student's grade?"

In this case it sounds as if there is a very specific piece of additional information or functionality desired and that would be something that could move forward for voting. However, in the original idea description, the request is more broad. It includes a request to:

... access to everything that we have to reach out to Instructive support to get so we're more independent when researching issues or Canvas activity

and

the ability to search by key data or words.

To reference a particular section of the guide, How do I create a new feature idea?

Have one idea per submission:

Submissions that contain more than one idea can be unclear and confusing when it comes to voting and discussion.

If the idea can be modified to include a single idea that does not already exist in some way, I believe it could be moved forward for voting.

Surveyor

Where in my request did I mention analytics or even hint at statistical data that could provide trends?

I am sorry to hear that my recommendations were received as off base. Through continued dialog I hope we are able to close this gap.

How can we close the gap?? You provided one response to your assumption of what I asked then slammed the door in my face by archiving my Idea. So where in that is the dialog you hoped we'd have? You closed all dialog by shutting down my request without ever talking to me.

Which part of access to detailed logging activity was broad? Let me break it down a little more, I'm looking for a logging interface or dashboard in Canvas that administrators can use to look up details about activity that occurs in Canvas that we don't currently have access too which is the vast majority of what occurs in the system.

Also in some of the areas where there is logging activity that we can see it's a piled up mess. For example in the SIS Import area, we send hundreds of files through that area over the course of a couple weeks. How am I supposed to find the detail of something that occurred last week? There is no search, no way to target what I'm looking for?