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Auto-reply for Canvas messages

Auto-reply for Canvas messages


Please add a "out of office" feature to the Canvas messages so that students who use the Canvas Inbox to send messages during winter or summer breaks will know that faculty are off campus and unable to reply. 

Community Member

Please add an OOO feature to Canvas messages. My students seem to think I am working 24/7 and it would be nice to have a slight break from emails. I can do this with my school email, but it doesn't stop students from messaging me in Canvas which is what most choose to do.

Community Member

YEEEESS! This would be a GAME CHANGER to my teaching and my responses to FAQ's from students. Please get the ball rolling on this. 🙏🙏🙏

Community Member

This would be such a useful resource for our staff! Keeping families in the loop is essential across all platforms, not just email. 

Community Member

Please, please include this in an update soon!  My Canvas inbox is making me lose sleep. 

Community Member

This has been suggested many times before this. How are we in 2020, where even more people are heavily reliant on Canvas due to the pandemic and we don't have this ability? 

Community Member

Auto replies would be very helpful in the education setting.

Community Member

Is this seriosuly not solved yet? I was on Canvas support and they won't even give me the name of our campus liaison to suggest this to.  We should be able to disable the inbox or put an out of office reply. Plus, we are forced to use Canvas for the year because of the pandemic.

Community Member

Yes, Please. I use auto reply all of the time. It let's parents know why I am not responding. It tells students I have their message. This tool is so incredibly valuable for mental health and communciation. 

Community Member

We would love to see this feature added!

Community Member

Has there been any development with an out of office automated reply? This is much needed especially when staff and students are taking much needed leave and expectations around comms need to be managed clearly. Thanks.

Community Participant

This feature and other basic InBox features should be available to instructors without having to hack the system via email notifications. 

Community Member

Please add this auto-reply feature as suggested above. 

Community Member

I'd like to echo what Jeremy_Stevens commented on.

We do need the ability to have an OOO for Canvas Inbox.  Not only for teachers, but for admin as well. This is a great idea and I hope Canvas implements it sooner than later.

Community Member

Desperately in need of this feature.

Community Participant

Throwing my support behind this idea!

Community Member

The Canvas Inbox is inferior to Gmail (for a variety of reasons which I could go into but it's beside my point).  Hence I end up sending dozens (even hundreds) of responses to Canvas inbox emails requesting they use my normal email address instead (and this is in spite of the fact I have told all my students to use email - there are always those who don't get the message).  I would like to be able to either disable my Canvas inbox or (and perhaps even better) set an auto-reply informing messengers that they should email me instead. 

Thank you.

Ben Ciotti, UCSD Dept of Mathematics

Community Member

It would be awesome if there was a way to make an away message in the Conversations area for when teachers are unavailable.  Just as you can set up for email.   


If you can make this happen, that would be amazing! 

Community Member

I consider auto response to be the bare minimum needed here. It's a huge feature gap. 

I would like the ability to turn off messaging and commenting in my course completely. My school uses an external tool as our course forum, and in large courses, we require students to do all their communicating with us through the forum. Still, we get lots of messages from students - and frustrated students when we don't see or respond to their messages. We don't want to encourage breaking the rules but we also don't want their messages to go unread, so I'd rather completely disable students' ability to message anyone, so that we can keep all the messages in the right place.

Community Member

Yes, an auto response feature would be very useful at all times, we also don't use Canvas messaging.

Community Member

YES!  When we had the Storm in the south, not having an auto-reply to CANVAS messages was disastrous!

We need a simple programmed auto responder feature created by the CANVAS team and executed for the following safety reasons:

COVID Pandemic

STORM damage to buildings


Even though the university has an account-wide notification method, it is CRITICAL for safety reasons we have the ability at the course level to have an AUTO REPLY TO CANVAS MESSAGES.