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Automatic Notification for changes in course enrollment status

Automatic Notification for changes in course enrollment status

(9)

Would it be possible to add a notification option for changes in course enrollment? Simply utilizing the current notification process, but with an additional option. Thus the course owner can be notified (according to their selections and chosen frequency) of dropped or added (or inactive) students, addition of TA`s, observers etc..

This would make course management for large classes, especially those that also meet and are active outside of the canvas environment, much simpler and more efficient.

21 Comments
eengel
Community Member

This would be very helpful to my faculty-advisor practice, and beneficial to students that are added to my "Advising Course" in Canvas. I could reach out to them right away once receiving notification. (I'm the program director for their academic intent. They end up in my Canvas Advising course by a number of methods, and sometimes they have gotten a lot of misinformation for getting ready to apply to my program.)

kgutierrez1
Community Member

This sounds like a great idea. However, based on the description, it sounds like only the course owner would get the notification, meaning instructor of that course. So how would the advisor get the notification that a student has dropped a course?

kmeeusen
Community Coach
Community Coach

 @kgutierrez1 ‌

"Notifications" is a function of Canvas that only works for Canvas users, and in this context would only work for members of a course. While notifying advisors might be handy, Canvas cannot and should not be a substitute for all college operations and system. Advisors should get this notification from registration services (or whatever it is called at your school).

All that being said, I know that our Registration Department is not particularly good at notifying anybody about adds, drops or transfers.

Kelley

wheisler
Community Member

This would help as I use groups for some assignments and this change would notify me that someone needs to be added to a group or that someone has dropped the course and is no longer in the group.

jonesn16
Community Champion

This would be super helpful for classes that rely on a lot of group work. It can be frustrating to setup all the groups in advance and then not catch that a student added late.

tdurbin
Community Contributor

In some cases our Advisors are added via the Teacher role to certain shells, so they would get the notifications that way. I also agree that there is a disconnect between registration & instructors, but there are also so many changes the first couple of weeks, that task alone would be daunting to take on, unless it is automated.

jillmallek
Community Participant

I'd like to add onto this that it would be nice to get notifications if a student declines an invitation, as well. This tacks onto this idea well, instead of making it its own.

tdurbin
Community Contributor

You used to be able to see who declined an invite, by going into the People tab (where you could resend the invite) & also by going into Settings > Sections, but somewhere along the lines (sometime between July & Sept. 2017), they inadvertantly(?) disabled that feature. I have been trying to get them to re-enable/fix it since September, because we use the invitations & declined feature all the time. Currently, when a person declines an invite, you cannot see them in the People list nor the sections lists, but if you can track down the actual user, it still shows them as being enrolled in the course. you then have to delete the enrollment & then go back to the course & reinvite them.

jillmallek
Community Participant

That is too bad they disabled it! We have a situation with about 100+ students where it's cumbersome to track it, but we can't force them to accept the invite (unless I masquerade, but it's a lot of students, and it's not a situation where we could automate it). So when the student declines, it becomes a tracking hassle.  

tdurbin
Community Contributor

I agree & have been hounding our support system & our rep directly. You are welcome to contact support & get added to the Case #02690034. They have marked it as "solved" but I have been told that they have it escalated beyond the general ticketing. You might be able to talk directly to your rep & ask them what the status is for the issue. Give them lots of detail on how you used it, that you are frustrated that you cannot use it anymore, etc. & see if we can get it back/working again. Let them know there are more of us that rely on the feature!

You can add them without the invite by using a CSV file, through SIS, but we rely on our students getting the email invitation as acknowledgement that they have been added.

jillmallek
Community Participant

We automate most of it through SIS, but this is a specific situation. I appreciate your notes on this!

tdurbin
Community Contributor

Ours is a specialized program too, which make it not very effective to push through SIS. It can be frustrating! If you would like any specific information, you are welcome to contact me directly! I've got screenshots, walk through instructions, the whole nine-yards on how the feature worked & how it no longer exists +the tedious work around process that it takes to do the simple 2 click process that was in place before.

greentl
Community Member

To receive a decline notification would be very helpful for me too.  I receive e-mail notification when they accept, but if they decline, they disappear.  We are using this for a training course which has about 1,000 invites.

scott_reeser
Community Member

New to Canvas, I'm coming from D2L, where it would notify an instructor when a new student was enrolled in their course. There's a request to have the same thing happen for Canvas. 

The perspective seems to be that Canvas can't (or doesn't) do this, but the Notification settings and documentation seems to suggest otherwise, but I also haven't had the time to experiment with this myself. I came across this document https://s3.amazonaws.com/tr-learncanvas/docs/CanvasNotifications.pdf page 14 (Groups) seems to suggest that if a user is enrolled in the course it notifies ... someone and that its a user preference setting.

Is this not the same thing as the idea mentioned? 

Steven_S
Community Champion

It would be most helpful for me to be notified of students who have added the course when we do participation reporting shortly after drop add.  Students who add at the last minute require urgent instructor outreach to avoid being dropped from the course for a lack of participation.  In place of a notification, this problem could also be solved by adding a note beside the name of new additions to the course in people or grades referencing the student's start date.

emily_bailey
Community Participant

We add via SIS import so the new TA'S or instructors aren't getting a notification for their new course. This would be beneficial for our instructors and TA'S that may change in our dissertation courses to be notified that they have a new section/course/student course. 

stephen_beers
Community Member

I'm the LMS Admin for a set of online-only programs that serve about 10,000 students through the University of Wisconsin, and I again got a request for this.  We love that Canvas now supports course-level notifications, but the most glaring absence has been any notification of when a new student is enrolled.  This is particularly important for our non-term courses where students can enroll at any time.  One of our Program Managers described this use case to me: "students can add courses whenever they want in a term, but faculty don’t always know if a student adds the course say 2 months into the 3 month subscription period."  We're investigating options to send notifications from our SIS, but a notification option in Canvas would be ideal.

BarbaraCormier
Community Member

Faculty like to reach out to a student immediately that has added their course after the semester has started so they can aid them in catching up on what they missed. Some notification when a student has added a course would be helpful. Preferably a feature that can be enabled. As is always the case, no everyone wants the same functionality. This feature would then allow for us to open up online registration to students after the semester has started making our whole process more automated.

DanP
Community Member

It would be helpful if Canvas could notify instructors/TAs when there is a roster change (add or drop). Early in the quarter we sort students into groups for a project and it would be helpful to get a real-time update so we know if we need to help somebody get up to speed or rearrange a team due to a drop (since students often do not email with a heads-up that they are dropping). 

Without this notification it can be days before I realize that a student's name is no longer on the roster. Even then, if I notice our roster changed from 25 to 24, I often have to then search through course postings to determine who it was that dropped. It's not very efficient.

KimberlyBevill
Community Member

I need to know when a student has enrolled in my course. Students can enroll in certain courses at any time during a semester; this creates issues when I'm unaware of a student who may or may not be signed up.