Canvas Studio download format

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Status: Archived Submitted by on ‎09-17-2020 12:21 PM
(2)

Studio currently offers the option for users to download videos, and when a user downloads a screen recording, it comes in the MP4 format. However, when a user downloads a webcam video, it comes in the WEBM format. The WEBM format is less known and less flexible than MP4. It would be nice if Canvas was consistent and offered both in the MP4 format. Moreover, if an institution stops using Studio, its faculty will need to download all of their videos, and the MP4 format would be more helpful.

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3 Comments
Renee_Carney
Community Team
Community Team
‎09-18-2020 02:15 PM
Status changed to: Open
 
hectormelo
Community Novice
‎12-03-2020 10:39 AM

I recently came across this file type issue as well. One work-around is to select "Screen Capture" when starting your recording from the studio page.

hectormelo_1-1607016884351.png

Then, once in the screen recorder software, select "Webcam" instead of "Screen" or "Both" and you can record a webcam video that will upload to studio that will be downloadable in the .mp4 format.

hectormelo_2-1607017086209.png

Hope that helps.

ProductPanda
Instructure
Instructure
‎04-13-2023 03:56 PM
Status changed to: Archived
Comments from Instructure

As part of the new Ideas & Themes process, all ideas in Idea Conversations were reviewed by the Product Team. Any Idea that was associated with an identified theme was moved to the new Idea & Themes space. Any Idea that was not part of the move is being marked as Archived. This will preserve the history of the conversations while also letting Community members know that Instructure will not explore the request at this time.