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Captioning in Studio at the Bottom of the Video

Captioning in Studio at the Bottom of the Video

(6)

The captioning in Studio currently resides near the top of a video when cc is enabled.  We received a complaint from a student in our program who is hearing impaired that the captions blocked some of the content in the videos she was viewing, and that most close-captioning is located at the bottom of the video making it easier to scan both the content and the text at the same time.  She also felt that the font size was too small, and would like the option to increase the size if possible.  Adding these features would make this tool better aligned with ADA practices and similar tools available for captioning.

11 Comments
Community Member

To add to this - it is visually very ugly to have the captions at the top of the frame as it either masks the diagram or interviewee/actor or it means you have to reframe the person to be quite small so the captions are above them. If you are not using the comments feature in arc, then it would be good to have the choice to have the captions at the bottom. Arc captions across the face of an interviewee at top of frame 

Community Member

I mean, isn't that just the standard and what one and all would expect?

Adventurer II

There are a few reasons why captions would be placed in the upper third:

  1. to keep the captions off the lower third, chyrons, name tag, identifiers
  2. when the subs translate on screen titles
  3. when the media already has forced subs on the picture (by the way, have you ever seen the original Mongol which was filmed using the native Mongolian?  The version I viewed had a Russian voice over with English subtitles.)
  4.  when there is a critical piece of information in the lower third

As Arc has a standard player, and as the above scenarios would be rare for the majority of uploaded content and in many cases a one-off scenario, I do not understand why the captions would by placed in the upper third by default when the standard is well established to place them in the lower third.  Can this please be explained?  Or have I listed the reasoning?  Smiley Happy

Navigator

fernerj@erau.edu,

There was this question in the Arc Users Group in August 2018 that asked the same question. Can I move where where closed captions appear in Arc? 

The answer I gave there was one that I had been given at InstructureCon, that Canvas put the captions at the top so it didn't overwrite the comment information at the bottom.

Community Member

James,

That is just not the case.  In most cases with captioning in videos, the text resides toward the bottom of the video, not on the very bottom, where the comment bubbles are located.  Furthermore, I would challenge Instructure to update the way comments display vs. change a standard of practice involving ADA compliancy.

Navigator

Actually, this is the case. Both of what I was told and what happens when you watch the video. Here are some screen shots from one of my current discussions.

If the captions were at the bottom, it would overwrite the comments, or the comments would overwrite the captions.

313074_pastedImage_1.png

Now, the timeline and the blue dots may disappear if you move your mouse off the video. But given that they may be there means that you cannot put captions there.

313076_pastedImage_3.png

I would like to see the WebVTT standards supported where the content creator can specify the location of the text and other formatting, but that wouldn't help the issue of the comments popping up on the screen. Anywhere you place the student comments is likely to overlay something, or make it distracting to watching the video (much like the overlays that people put on YouTube videos) if they change position. Yet having the ability to comment and have it show on the videos is one of the features that people like.

If comments were toggled off, then it would be nice to have the captions at the bottom as is common. I definitely wouldn't want the captions to be at the bottom and jump to the top when a comment appears.

The YouTube player puts the captions at the very bottom, but moves them on the screen when you mouse over it and the controls display. 

I agree that the text is too small.

Community Member

Sorry James, you are correct, about the pop-up comments, I was just talking about the bubbles.  FYI, we have received several complaints from deaf students about the placement of the captions as well as the size, so being able to customize this would be ideal.  Having them at the bottom when the comments are toggled off could also work, with the understanding that they would be at the top when using comments (which we don't currently use, because our faculty are not happy that they don't get notified when a comment is made in an Arc video, different Idea).  

Adventurer II

Now it makes sense.  The comments added to the timeline include identifiers of who is making the comment, the comment itself (or at least the beginning) and these show next to the timeline.  So to avoid having too much info in the bottom third the captions were added to the upper third.  That should have been somewhat obvious.  Ugh.

Thinking on this a little, I suppose it might be useful to enable end users to move the position of the captions file as can be done when using YouTube.  This has me wondering about HTML5 and the WebVTT caption format.  I believe this format enables positioning.  In case anyone following hasn't seen this in action , take a peek at this demo:  http://ronallo.com/demos/webvtt-cue-settings/

Or would a preset positioning at the bottom left be better than the top? (see below)  But could that work for both the vtt and srt caption formats?    This capability surely also ties into the HTML5 video player capabilities.

example

I sometimes wish for a //readme file that details why certain things are the way they are.  Then I could develop a better understanding ahead of presenting a list of wants.   :smileycool:

Navigator

WebVTT allows cue positioning, but if there is something else displayed in that spot, you wouldn't want to use it. There's a whole section in the W3C Candidate Recommendation for WebVTT on what to do with the cues, including collision-avoidance. There is a note that some of the material on collision avoidance may be dropped from the Candidate Recommendation. There is also a lengthy section on how to render things. Including how tall a line should be (although I hope there's a better definition than the one I found -- at least 6% of the region height, but the region height might be the height of the caption box, not the height of the video).

From what I've seen, Canvas completely ignores any formatting in a WebVTT file. They may accept it the basic text and timings, but essentially it works with the capabilities of SRT.

I'm going to ask a question I don't have an answer to. It's more of a thought provoker than one that actually demands an answer.

Where is the balance between letting the content creator decide where things should go and letting the user decide where things should go?

Typically, Canvas sides with the end-user on most things. Think of all the threads where instructional designers and faculty have been thwarted because Canvas wants a common look and appearance because that consistency helps learning. Yet in other areas, like disabling the dashboard course color overlays or setting some preferences, it's left up to the individual user.

Video creators have certain guidelines they follow. I am not a professional, I just dabble, but I know that Premiere gives me a "safe zone" for text and I should avoid putting it in the margins. If I make videos with titles and spreadsheets, I probably put the important stuff at the top or center, partially so that it's not overwritten by captions at the bottom, but also because that's where people focus. I imagine most videos are created the same way, with the expectation that the captions go at the bottom. But I'll grant that's an old technology that predates WebVTT.  I'll also say that there have been times that I have wanted the captions at the bottom because they overwrite the text I have at the top.

The comments just get in the way of what both content creator and content consumer want. But it's also a distinguishing feature.

Perhaps, if there's any redeeming thing about having captions at the top, it's that they're small and don't cover up too much.

Surveyor II

Studio, please change this behaviour. There may not be a legal standard for location of captions yet, but common practice creates a strong expectation for captions to reside in the lower third - at least in the States.

Some video editing apps don't even allow placement of captions anywhere else. It becomes an unnecessary challenge to edit video with captions nailed to the lower third, turn around and publish to Studio only to find that you have to re-edit/re-publish because not enough space was left at the TOP of the screen to accommodate the final (less expected) location of captions at the top.