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Do not allow students to sign up in past appointments in  Scheduler.

Do not allow students to sign up in past appointments in  Scheduler.

  This idea has been developed and deployed to Canvas
        
  Idea open for vote Wed. July 6, 2016 - Wed. October 5, 2016  Learn more about voting...

 


The ability of students to sign up in the Scheduler for past dates has caused several students to believe they are signing up for a current appointment. The fact that it is listed as "Available" with a day of the week makes them believe they are signing up for a future appointment this week. It is an easy mistake to make since, computers being what they are, this seems obvious that past appointments are not actually "available." They should show "past" or have an alert that this appointment occurs in the past, at the very least.

   

Comment from Instructure

 

For more information, please read through the Canvas Production Release Notes (2016-09-17) bugs, and the awesome comment from Rob Ditto.

14 Comments
biray
Community Member

Thank you for submitting this feature idea! Learn more about the feature idea process and how to champion your idea.

Your feature idea will be open for vote from Wed. July 6, 2016 - Wed. October 5, 2016. Smiley Wink

RobDitto
Navigator

Based on our institution's experience, I believe aspects of this issue are considered a bug in Canvas; however, the overall topic has been up for vote before at

I feel this issue worsened as a result of the 2016-03-12 release's redesign of Scheduler Student Signup View​, which was changed to list every offered timeslot on a single, Agenda-like page.

I'll be sure to vote again for this idea when it opens. For now, if your institution is affected negatively by students registering for wrong timeslots which took place already, please open a case with Canvas Support and ask to be associated with issue CNVS-20980.

biray
Community Member

This idea has moved to the next stage and will be open for voting among the Canvas Community, from Wed. July 6, 2016 - Wed. October 5, 2016.

Check out this doc for additional details about how the voting process works!

jazemlya
Surveyor

This issue is a huge pain point for my users.  Allowing a student to schedule something on a date prior to the current date seems like a pretty important feature for a scheduler.  Bug or not i definitely encourage everyone to vote on this!

dengpan_huang
Community Member

Good Idea. 中国上海发来感谢!

christie_bogle
Surveyor

Did you realize you voted down, meaning we are one vote less likely to pass this change?

Christie

ecastro
Surveyor

Really, students being able to sign up for an appointment ​in the past seems more like a bug than a feature request. That is, unless we're now voting on which bugs Instructure should fix first?

RobDitto
Navigator

It was determined that this entire issue indeed was a bug, and happily the bug was fixed just a few weeks ago. See Canvas Production Release Notes (2016-09-17) > Fixed Bugs > Calendar > "Student Appointment Group Signups".

Students are no longer shown past appointments; however, their prior signups for hidden appointments still count when the appointment group defines a limit of how many appointments students can choose.  This fix has been working well at our university.

biray
Community Member

205331_pastedImage_6.pngWe appreciate you, and the submission of your idea. Your dialogue helps our product teams prioritize feature development. Unfortunately, this idea has been archived because it did not meet the 100-vote threshold within the 3-month voting period. Learn more at: How does the voting process work for feature ideas?

Can archived ideas still become a feature?  Potentially, yes. Archived ideas can be resubmitted by Community members. As people’s needs change, previously submitted ideas may gain additional traction. Feature ideas are evaluated as a whole and influence product direction.

dengpan_huang
Community Member

It is weird, I remeber I supported you.

So sorry for the mistake.

christie_bogle
Surveyor

It's OK. Seems they fixed it as a bug anyway

Christie

RobDitto
Navigator

Unfortunately this is broken again. If your institution is affected, consider opening a support case referencing Issue CNVS-35537.

pcraig
Community Member

Thank you, Rob.  We will file a case against this. 

RobDitto
Navigator

The past-appointments issue has been fixed completely.  Students can no longer reserve or un-reserve appointments in the past or Reschedule from a past timeslot to a future timeslot to get around limits was fixed (requires New Scheduler) in the 2017-08-05 release.