Editing personal email in User Settings

[lbarratt1]

The way the Settings area is now for deleting emails, you can't view the end of the email address.
jsmith2@...
jsmith2@...

Jsmith2@...

This is all you see instead of

jsmith2@hotmail.com
jsmith2@gmail.com

jsmith2@email.com

The field can't be expanded to choose and delete additional email addresses. The only thing you can do is to try to copy and paste this field into a Word document to see which is which and delete the correct emails.

Please expand this field so that we can see which emails we are working with.

[RobDitto]

Voted! In case it helps as a workaround, those email addresses can be seen in fully at Account > Notifications, in the same order they are listed in Account > Settings. 

[lbarratt1]

Thanks Rob.
Sad that we have to find workarounds but, thanks!

[benny2006]

Unable to delete primary email address that is incorrect. 😞

[RobDitto]

@benny2006 , you can add a correct email address in your Account > Settings:

• How do I add an additional email address as a contact method in Canvas as a student? 

Once it's entered and you've confirmed it, it will be possible to "star" it to make your default email in Canvas.

[jackson_misty]

@RobDitto , your answer to @benny2006 is great if the incorrect email doesn't need to be used by someone else.  However, if that incorrect email really belongs to another user there doesn't seem to be an easy way to simply click Delete next to an email you want to remove from an account.  This seems like such an easy thing...am I missing something?  Is there some place I can go to delete an incorrect email from an account?

[RobDitto]

@jackson_misty, sorry to answer your question with another question, but are you asking about deleting your own email, previously entered in your Canvas settings, which you no longer want to use?  That can be done using the trashcan icon, #3 on this guide:

• https://community.canvaslms.com/t5/Student-Guide/How-do-I-add-contact-methods-to-receive-Canvas-noti...

Or if you're asking as an administrator needing this to be done on behalf of another user, the same step can be performed by a "root" Canvas admin at your institution able to act as another user.

[jackson_misty]

@RobDitto - I was actually asking as a Canvas admin trying to remove an incorrect email for another user.  It wasn't giving me the ability to remove it, but I think I found the real cause of the issue and it was within our SIS system.

Thanks for the reply though!

[ProductPanda]

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