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Extend the Availability of Grade Sync History

Extend the Availability of Grade Sync History

0 Kudos
(2)

It would be extremely helpful for grade sync history to include the past 2 weeks or the past 15-20 syncs. When teachers encounter problems with grade sync it's helpful to see the errors for troubleshooting purposes. Without having this extended availability of grade sync we often have to attempt a sync and wait for that to process in order to get the error logs. It's also helpful to see what types of issues were recently encountered and if those same issues are persisting or they have resolved some and are encountering new problems.

 

🔎 This idea has been archived. While this idea isn't open for comments, it is an important part of Instructure’s idea conversations and development process. Contributions like this are valuable as Instructure prioritizes work on new or existing features.

5 Comments
Stef_retired
Instructure Alumni
Instructure Alumni
Status changed to: Open
 
cthorpe1
New Member

Agree, would help with troubleshooting possible sync issues with SIS. 

Stef_retired
Instructure Alumni
Instructure Alumni

@michelle_coots  We recently performed an update to keep Grade Sync history longer: approximately one week for successful jobs and approximately two weeks for failed jobs. Will this suffice?

michelle_coots
Community Participant

This is great news!  Thank you @Stef_retired 

KristinL
Community Team
Community Team
Status changed to: Archived

Instructure did an update to keep Grade Sync history around longer since this request was initially created. It's currently approximately 1-week for successful jobs and approximately 2-weeks for failed jobs. We could still look at increasing it to a longer amount of time.