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Improve Student DocViewer Comment View/Accessibility

Improve Student DocViewer Comment View/Accessibility

(3)
Students are limited to a miniature window through which to view what can be some detailed teacher comments on written assignments using the SpeedGrader CrocDoc function. To see comments teachers have written using the red pointing arrow on the document itself, students must shift the miniature window while following the yellow dotted line to the actual comment that is positioned in the far margins of the document. And they must do it all while reading what amounts to 5-point fonts. Students cannot maximize this small screen. Downloading the document as an "annotated PDF" does no good either. The "annotations" include only the red arrows, but no comments.
25 Comments
jordan
Community Member

197015_pastedImage_3.pngThank you for your Feature Idea submission. We wanted to call your attention to the following ideas which were submitted in different voting periods, but archived for a variety of reasons:

" modifiedtitle="true" title="Make Speedgrader Crocodoc Annotations Easier to Read for Students

  

Since archived ideas can be re-submitted, your idea will be open for vote in the next voting cycle.

In the meantime, help your idea gain traction by posting a link to this idea in the comments of the other, archived idea (which will notify author and anyone who is following the idea) and share your idea to colleagues and peers as well.

lpfister
Surveyor II

I have to say:  I was a little angry when I realized how hard it is for students to see feedback on their papers, and I am 100% convinced I have spent HOURS adding comments to the margins or in their rubrics that they have never once seen.  Even though I consider myself very Canvas fluent, I had no idea they weren't seeing what I was seeing in Speedgrader. I literally had to experiment on one of their computers and then train them to follow all of the clicks to see their feedback.  I have college-bound seniors, and even they didn't know what to do to get to their feedback.  After a few clicks, they got the little box with their document that requires constant scrolling or a tiny font.  They also have to click on the comment bubbles in their rubric to see any of that feedback as well. There are too many steps, they aren't even obvious steps, and the whole thing is silly!  I really hope this idea gets some traction, and I can't believe previous postings of the same idea have gone nowhere. There have got to be other frustrated users as well!

Renee_Carney
Community Team
Community Team

This idea has moved to the next stage and will be open for voting among the Canvas Community, from Wed. September 7, 2016 - Wed. December 7, 2016.

Check out this doc for additional details about how the voting process works!

crafte
Adventurer II

It is not only difficulty for students to find the feedback but after downloading the paper (not very intuitive either) they will need to open the file in Adobe Reader to see the instructor's comments. If they immediately click on the file after downloading, the paper will open in the browser and this view does not show the instructors comments. Printing the comments is only possible if the student clicks on 'Summarize Comments' and they set the printing properties to include markups (Adobe Reader > printing dialog box). This process needs to be greatly simplified so students can benefit from the comments.

I am including Instructional Designers​ and K-12​ to hopefully gather some more support for this idea. Maybe someone can offer a workaround.

dshowley
Community Member

Really appreciate your support of this issue, Elisabeth. It’s a confounding shortcoming of Canvas for sure.

yvenegas2
Community Member

I teach English and like Canvas overall, yet so far I think what needs the most improvement is the the Instructor feedback part.  I want to give feedback right on Canvas yet the current feedback options are limiting and a bit slow

jthoms
Community Member

I have heard this feedback from quite a few instructors. The thought that students are not seeing feedback that it takes so much time to craft is a pretty big deficiency.

So big, that I actually think this idea should be expanded to a full consideration of the workflow and interface for students receiving feedback. The small window does not help, but the findability of feedback could also use work.

erinbreaux
Community Member

Please improve this feature. It is absolutely ridiculous how difficult it is for students to see feedback. Instructors should also be able to bulk download the annotated student files, not only their original documents as it now stands. In fact, as previous suggestions have pointed out--the downloaded version should also include the rubric and rubric comments if it existed for the assignment. Why is it SO difficult to have comments/feedback easily seen by students and easily archived by instructors?

uuwang
Community Member

I agree that this is the most needed improvement of Canvas.    

sherry_rind
Community Member

Instructors have been asking for years for easier student access to comments and notations made via Crocdoc. Canvas is still taking votes. When will something happen?

phkim
Community Member

Is there anything we can do to help expedite this improvement process?

Paul Kim, Ph.D.

Chief Technology Officer & Assistant Dean

Stanford University Graduate School of Education

520 Galvez Mall #3001

Stanford, CA 94305

johan_graus
Community Member

I really find it quite difficult to understand why this issue has not been resolved yet. We spend so much time giving feedback on students' work expecting them to use it when revising their assignments, but what's the use if (1) it's difficult to find the annotations to start with; (2) once they have located it, they're unable to read it because it's in a miniature window; (3) the work-around (downloading an annotated PDF) is not very user-friendly and often does not even display correctly on many devices.

Come on, Canvas. This shouldn't be so difficult! And pointing to Crocodoc is a bit of a cop-out. You're responsible for your product regardless of whether you use third-party technology.

dshowley
Community Member

I agree with Johan Graus's point above. @Chrisi Wruck, could you please assure us that Canvas is demanding that CrocDoc improve such a deficient feature, especially considering the number of users who took the time to Vote Up and the many who so convincingly commented here on why it's a fix that must be made?

snugent
Lamplighter II

Deactivated user‌ Can you give us an update on this feature request since the new Doc Viewer tools have been announced? Will there be future updates that improves the student experience? 

Joel_Shaver
Explorer III

This discussion has a lot in common with https://community.canvaslms.com/ideas/3254-making-feedback-more-visible-to-students?sr=search&search...‌, which has been an ongoing discussion about the SpeedGrader window. I would definitely like to know whether the student view and the instructor view will be more similar in Doc Viewer.

cwruck
Community Member

Yes snugent‌! We are working on that right now, actually! The Submission Details page will soon get a light upgrade that will make it much easier for students to immediately see feedback.

We're also going to be debuting a feature soon that highlights instructor feedback on the dashboard a bit more. Smiley Happy

Renee_Carney
Community Team
Community Team

 @dshowley ‌

Your idea is very specific to the layout and fonts that were used in Crocodoc.  Have you had a chance to explore the new DocViewer to see if your concerns were addressed?  https://community.canvaslms.com/docs/DOC-10542-4212352349?sr=search&searchId=08721eb8-9ae9-4fb9-a613...

dshowley
Community Member

I just recently used the new comment features in CrocDoc. They are MUCH improved, both from my and the student's perspective. Thank you!

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Joel_Shaver
Explorer III

The full-screen option helps a lot! But it's still pretty hard to actually find the feedback in the first place (even possibly with the guidance you linked, Renee. It's hard to find the "view feedback" link and fullscreen links on even a medium-small standard (1280x1024) monitor, as you can see in these screen shots:

257494_screenshot.1.jpg

You'd have to know to scroll right in the iframe to see the View Feedback button here

257519_screenshot.2.jpg

Too many scrollbars, and no obvious fullscreen option. Most of my students would just close this and back away.

Thanks for the improvements! Keep 'em coming! Smiley Happy

erinhallmark
Community Team
Community Team

Hey, Joel!

Our product team hasn't forgotten about this idea and are trying to prioritize it as quickly as they can. Since you've left this comment, our team has made small changes to try and improve the current experience; the View Feedback button is also more prominently placed so that students can find it regardless of their browser size, and DocViewer itself just got some additional updates that may help them, too. Just wanted to let you know!

Thanks,

Erin