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Manually initiate a sync from SIS

Manually initiate a sync from SIS

0 Kudos
(4)
This idea has been developed and deployed to Canvas

Occasionally something goes wrong with our SIS sync--usually when we have enough enrollment changes that it triggers an import threshold on one of our systems--so that Canvas doesn't update overnight.  It's not a fault of Canvas, but when that happens it means that unless an admin catches that the sync was on hold in time and allows it before Canvas syncs, all of these enrollment changes aren't live in Canvas the next day.

We would like for there to be an option under "Admin > [DISTRICT] > SIS Import" to manually sync from SIS so that we don't have to contact support and wait for someone at Canvas to do it for us.  There's already information about the last sync there, and a button to process data from CSV files, it seems logical to have a manual sync button there like a lot of other similar programs do.

We are currently using Classlink as our SIS source.

4 Comments
Stef_retired
Instructure Alumni
Instructure Alumni
Status changed to: Open
 
l_manny
New Member

Looking to run a manual SIS sync without having to request a sync every time.

Stef_retired
Instructure Alumni
Instructure Alumni
Status changed to: Completed
Comments from Instructure

This feature is now in production. If you don't have an SIS Integration account nav item, please contact your CSM or Canvas Support to have it added.

denboyd
New Member

*Foo Fighter's "My Hero" starts playing*