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New HTML Editor functionality

New HTML Editor functionality

0 Kudos
(9)

There is an issue with the new HTML Editor. When switching between different browser/tabs or programs, the editor jumps to the top of the script each time it is re-accessed. This prevents users from working in one section of an HTML script as they constantly need to find their way back to what they were working on. When scripts are hundreds of lines long, this becomes a problem. Please adjust the HTML editor, to ensure this no longer happens. Canvas Tech Support has confirmed this happens Canvas-Wide. 

18 Comments
diane_meterko
Community Member

While I love the new Pretty HTML, this suggestion would make a huge difference with the Pretty HTML experience.  I often take some HTML from one course to use in another.  Having the screen jump to the top every time I switch to another open browser is very frustrating and time consuming. 

Stefanie
Community Team
Community Team
Status changed to: Moderating
 
JeffCampbell
Community Participant

While I think the Pretty HTML editor helps make finding rogue tags much easier, this is quickly becoming a major annoyance. I may have an example open in another tab, but am working halfway down the page in HTML. Or having the Canvas Page open in another tab to help me visualize the current look of something I was editing.

Currently, jumping to the top of the editor is just making me take longer to do the work as I constantly have to scroll to the correct spot.

instructionalt3
Community Member

@Stefanie ,  I hope this comment finds you well!  I noticed you changed the status of Idea to Moderating - "An idea conversation starter that is incomplete or needs clarification may be placed into Moderating status." 

Is there any further information or clarification that you need? 

Thank you!

KOliveras
Community Participant

I completely agree regarding this.  Likewise, it would be great to see some improvements to the key mapping (specifically for PC’s with touchscreens) as outlined here: Keyboard Shortcuts in the Pretty HTML Editor 

Stefanie
Community Team
Community Team

@instructionalt3 We've escalated this internally and are still awaiting word from the product manager, hence the "Moderating" status. I'll update this thread when we have more information. Thanks for the reminder!

gregory_stone
Community Member

This would be a great improvement to save time with the new HTML and having it not go to the top of the HTML editor.

peter_lombardo
Community Member

This would be an amazing adjustment as it is currently extremely difficult while working in the Pretty HTML and working in various pages and documents all at the same time.

KOliveras
Community Participant

Did they just update the key maps?  It seems like typing “d” in the pretty html edits attempts to delete a reply when replying to Discussion posts!  (Win 10, Chrome, Multi-Touch)

Stefanie
Community Team
Community Team

@KOliveras I recommend that you initiate a support case for this; I'm not able to replicate the behavior you've described.

erinhmcmillan
Community Team
Community Team

Hi, all,

I'd also recommend submitting a support case for this behavior. If support has indicated this happens across Canvas, it's something our teams may need to look into further.

Thanks,

Erin

instructionalt3
Community Member

Hi @erinhmcmillan.

We did submit a support case for this first.  They advised us to submit an Idea in Canvas Community. 

Case Number: 07366264 

"I understand you were seeing the HTML editor jump up when switching tabs/browsers. I looked into this for you and it seems this occurs not only for you institution, but Canvas wide. It seems this is the way the HTML is built in Canvas. If you want to request a change, this needs to done on our Canvas ideas page HERE."

Should we submit a new ticket or what's the best course of action for this situation? 

Thanks!

Stefanie
Community Team
Community Team
Status changed to: Archived

@instructionalt3 and to everyone participating in this thread, our engineers have treated this as a bug and have developed a fix that will be part of the next deploy. Please read through the Canvas Deploy Notes (2021-03-17) for more information. 

As this idea does not need to go forward for general community consideration, we've archived it. Thanks for your patience!

hechla
Community Participant

Glad to see this is being treated as a bug and will be fixed. There's so much about the new "Pretty HTML" editor I don't like as I was used to using Canvas Syntax Highlighter userscript which was awesome. And now doesn't work, although I'm not sure why. Still need to look into that. That, BTW, actually searched the entire rce/html when doing ctrl+f. 

diane_meterko
Community Member

@Stefanie  - We're still experiencing this issue.  Also, when I look at the deploy notes for 3/17/2021, it appears they removed the section about this Pretty HTML fix.  What happened? 

Thanks!

Stefanie
Community Team
Community Team

@diane_meterko I can still see the writeup under Fixed Bugs in the 3/17/2021 deploy notes:

When a user switches between editors, focus is retained in the editor link (Pretty HTML editor or Raw Editor, respectively).

Please ask any users who are still experiencing this to submit tickets to Canvas Support. Thanks!

 

erinhmcmillan
Community Team
Community Team

HI, all,

An update was also made as noted in the  Canvas Deploy Notes (2021-05-12) - Canvas Community

Thanks,

Erin

Stefanie
Community Team
Community Team
Status changed to: Completed
 
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