When I log into Canvas, I as a faculty member would like to be available to my students for one-on-one chat, regardless of which of my courses they are currently in. This function would mimic students dropping by my office with questions outside of posted office hours. If I have Canvas open, they can quickly ask me questions in real time. I believe there should be an option to either be visible or invisible to one's students if Canvas is open in one's browser.
Right now, Canvas has the ability for course-wide chat if one has opened the course chat; however, I have to be in a specific course chat window for students to contact me. Also, communication is visible to all students who are in chat simultaneously. I think the current design could be improved or augmented as described above.