Lots of our platforms allow more control of syncs with our SIS. We get email notifications if the sync does not go as planned, we can hop into an interface and see details of errors (I know we have this part if there is a sync, but not if there is not), override holds, etc.
Can Canvas add this?
I feel like this happens a few times a year – some error on our or Canvas' end or a rule on Canvas' end pauses or puts our sync on hold.
I think this is smart in case of errors in what we send, but I want the ability (like many other platforms) to see why it was paused/held and more importantly to override it.
Or at least get a notification if it does not go as expected (email if it is paused, held, or if it error-ed out).