Prerequisite/Requirement Settings w/Text Headers creates an issue in Student App viewing

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When creating items in modules, there is an error when selecting requirements along with checking the “Student must complete all of these requirements” within a module.

If these settings are selected, the mobile app does not recognize the tex header as being viewed and will not allow the student to access the next item...but this issue only exists in Module list view. The student can still navigate sequentially through module delivery mode (using the previous and next buttons). 

This issue does not exist on the web version, only the mobile version. In the screen shot below, you can see the Exams (for Lectures) has the green check and should unlock the next item, Introduction Forum, but it is grayed out since the student has not "viewed" the text header, Readiness and Introduction Forum.

IMG_1684.jpg

4 Comments
Stef_retired
Instructure Alumni
Instructure Alumni
Status changed to: Moderating

Thanks for sharing this feedback, @JamesMcCrary . If you haven't yet done so, please start a support case documenting this behavior. General instructions for contacting support are in How do I get help with Canvas as an instructor? but if your institution has customized its pathway to support, please use that avenue to request assistance.

If you've already submitted a case, please provide the case number here so we can investigate more deeply.

Stef_retired
Instructure Alumni
Instructure Alumni
Status changed to: Moderating
 
Stef_retired
Instructure Alumni
Instructure Alumni

@JamesMcCrary Quick update: Please read through this known issue. When you submit the support case, please request that it be associated with the engineering ticket MBL-15577 listed on the known issue document.

Stef_retired
Instructure Alumni
Instructure Alumni
Status changed to: Archived