SUBMISSIONS: cached_due_date defaults seconds to :00 instead of :59

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(1) a submission was marked late when it was timestamped between 11:59:00 and 00:00:00, with a submission time set for 11:59:00, which is intended behavior; and 

(2) there may be a UI discrepancy on the student side. Submission Time should display 11:59:00pm if that is the 'expected behavior.'  or code should trigger "LATE" deadline for submission as of mm/dd/yyyy 00:00:00am of the following day. Ex. Deadline 02/21/2021 11:59pm, submitted 02/21/2021 11:59:58pm and submission was marked LATE despite displaying as meeting the deadline of 02/21/2021 11:59pm. Rubric policy rules deducted 50% of grade based on this coding logic. I wonder what the frequency timer is set to 'sweep' file submission folders for new submissions? 

May be related to catalog improvements for consistent time zone management and can be incorporated in the requirements for a future update/release:

Issue: Submission of assignment marked "LATE" when UI displays to student it was submitted on time. Based on rubric, students' grades are severely impacted up to not counted at all.

L1 Canvas Support ticket: ref:_00Da0lbsk._5003m17sZ02:ref  02212021 07:02 PM

Steps to replicate: Submit an assignment by the mm/dd/yyyy hh:mm when seconds > :00 marks assignment as "LATE"

Case Study:

https://fiu.instructure.com/courses/92283/assignments/1183605/submissions/162825

SUBMISSION":{"assignment_id":"1183605","submission":{"id":"150686771"

 

LINE 37 ENV =

"inline_math_everywhere":true,"canvas_k6_theme":false,"new_math_equation_handling":true}

"TIMEZONE":"America/New_York","CONTEXT_TIMEZONE":"America/New_York","LOCALE":"en","BIGEASY_LOCALE":"en_US","FULLCALENDAR_LOCALE":"en","MOMENT_LOCALE":"en","rce_auto_save_max_age_ms":86400000

{"eula_agreement_timestamp":"1613969992768"},"cached_due_date":"2021-02-21T23:59:00-05:00","excused":false,"graded_anonymously":false,"late_policy_status":null,"points_deducted":0.0,"grading_period_id":null,"seconds_late_override":null,"lti_user_id":"085f85a54d073a316986b245a0b800114a062f9c"

TIMESTAMP CONVERSION = Sunday, February 21, 2021 11:59:52.768 PM GMT-05:00

LINE 302-306 Process</h2>

        <div class="submission-details-header__info">

          <span class="submission-details-header__time late ">

            Natalie [last name redacted] (She/Her/Hers) submitted Feb 21 at 11:59pm 

 

 

          </span>

            <span class="submission-late-pill"></span>

[image removed by Community Team to preserve student privacy]

4 Comments
Stef_retired
Instructure Alumni
Instructure Alumni
Status changed to: Moderating
 
Stef_retired
Instructure Alumni
Instructure Alumni
Status changed to: Moderating

@chefnat 

After reading through How do I create a new idea conversation in the Canvas Community?, would you please edit the idea to include a paragraph at the top that summarizes the request? While the copy-pasted support discussion may ultimately prove helpful in resolving the issue, it does not guide our members toward a clear understanding of the issue—and our members only have access to their own courses and accounts and so cannot access the course to which you've linked in order to view any details or context.

If I understand correctly, the issue is: (1) a submission was marked late when it was timestamped between 11:59:00 and 00:00:00, with a submission time set for 11:59:00, which is intended behavior; and (2) there may be a UI discrepancy on the student side. If that is the case, has the student submitted a support ticket of their own? 

Also, we wanted to let you know that we redacted the image you provided since it displayed the student's full name and grade, which is a violation of their privacy; we also redacted their last name from the text. Keep in mind that this forum is publicly visible to anyone across the web.

You can edit the idea by selecting Edit Idea from the three-vertical-dot menu at the upper right of the page.

Thanks.

chefnat
Community Member
My 3 dots on upper-right-hand corner of the original post does not include edit, so I cannot make the modifications you requested.
 
Correct:

If I understand correctly, the issue are: 

(1) a submission was marked late when it was timestamped between 11:59:00 and 00:00:00, with a submission time set for 11:59:00, which is intended behavior; and 
(2) there may be a UI discrepancy on the student side. Submission Time should display 11:59:00pm if that is the 'expected behavior.'  or code should trigger "LATE" deadline for submission as of mm/dd/yyyy 00:00:00am of the following day. Ex. Deadline 02/21/2021 11:59pm, submitted 02/21/2021 11:59:58pm and submission was marked LATE despite displaying as meeting the deadline of 02/21/2021 11:59pm. Rubric policy rules deducted 50% of grade based on this coding logic. I wonder what the frequency timer is set to 'sweep' file submission folders for new submissions? 
 
If that is the case, has the student submitted a support ticket of their own?  Case #07367552
 
You can just change the title/header and contents as you need to on my behalf or fix access so I can edit myself.  As long as it is submitted accurately and reviewed with some feedback within 30 days, that will be fine.
ProductPanda
Instructure
Instructure
Status changed to: Archived
Comments from Instructure

As part of the new Ideas & Themes process, all ideas in Idea Conversations were reviewed by the Product Team. Any Idea that was associated with an identified theme was moved to the new Idea & Themes space. Any Idea that was not part of the move is being marked as Archived. This will preserve the history of the conversations while also letting Community members know that Instructure will not explore the request at this time.