Send Email Notifications from Custom Domain


I would like the ability to send Canvas notifications from a custom domain. Currently, all notification emails come from "" by default with no ability to change the email domain.

Please provide the ability to setup an SMTP connection to send mail from another mail server, or the ability to spoof another email domain.

Instructure Alumni
Instructure Alumni
Status changed to: Open
Community Member

This is a great idea, this is something our school would like too.  I think the domain add confusion and anxiety when users who are unsure of the email address sees it, which in todays world of phishing scams and spam emails makes a lot of sense.  

Also we are a Google Workplace school, so Google auto flags any emails outside our domain with a caution warning.  

So adding someway to make it match our domain would be great!

Community Explorer

We would support such a change at our school as well!

Community Participant

This is what our teachers and students receive (if our spam filters don't eliminate them first):

It does not appear to come from the course, nor does it list the sender as the reply-to: ---------- 

From: {CourseName} <>

Date: Tue, Jan 11, 2022 at 9:42 AM

Subject: {Sender-Input}

To: {}

They only know "Canvas" - they have no idea what "" is.

Community Novice

How is this not a thing in 2022? Our emails should look like they are from us - with branding and from our domain.

Community Participant

@DiannaLloyd Right?

Community Participant

I agree completely.  If the notification is created by an user's action, the email in their account should be set as the reply to, and general notifications that would be from a "no-reply" address should have the institutional domain/branding if that is used.

Status changed to: Archived
Comments from Instructure

As part of the new Ideas & Themes process, all ideas in Idea Conversations were reviewed by the Product Team. Any Idea that was associated with an identified theme was moved to the new Idea & Themes space. Any Idea that was not part of the move is being marked as Archived. This will preserve the history of the conversations while also letting Community members know that Instructure will not explore the request at this time.