I work on a team that collects and analyzes Canvas data for our university.
The Instructure status page (status.instructure.com) is very helpful, but, so far as we can tell, it does not include the status of the Canvas Data service. It would be great to have the status of Canvas Data, including any known issues, similarly posted and clearly identified as pertaining to that service.
Example of why this would be useful
We run a nightly Python-based job that downloads the files for all tables except the Requests file. Over the past few months, the job has failed several times. We've spent many hours investigating the failures and it now appears to us that they are due to connections closed by AWS and quite possibly not because anything we are doing on our side. Had we been able to check the status of the Canvas Data service, confident that known issues would have been reported, we might have avoided much confusion and lost time and arrived at a solution more quickly.
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