In the meantime, have you tried replacing the new html with the old? Just as a workaround?
I haven't tried that, but would that mean asking every teacher to do that for every video and audio file?
We have a large percentage of offline students- it would affect all of our teachers, not an isolated area. And, it works seamlessly with the old RCE- which is what we are using now.
How do idea conversations work in the Canvas Community?
What is the feature development process for Instructure products?
How do I create a new idea conversation in the Canvas Community?