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include Mobile App Page Views in Page Views on User Account Details Page

include Mobile App Page Views in Page Views on User Account Details Page

(1)
This idea has been developed and deployed to Canvas

It would be nice if the Mobile App Page Views for a user were included in the user Page Views that are accessible on the User Account Details Page.

 

No matter how a user is moving around in the system (laptop, desktop, mobile device, mobile app) those actions should all be recorded/visible in one area and set of Page Views.

Comments from Instructure

For more information, please read through the following release notes:

Canvas Student Release Notes (iOS 6.3) 

Canvas Production Release Notes (2017-05-13)

https://community.canvaslms.com/docs/DOC-15152 

46 Comments
scottdennis
Community Team
Community Team

This feature idea is now open for voting.

admin_brake
Community Member

Yes! For a more complete picture of a student's activity, this should be included.

arovner
Community Contributor

Yes please! As more and more students are accessing Canvas via their mobile devices, we are losing some of the value of the Course Analytics page. 

594948
New Member

Yes, as the attendance tool is insufficient for our needs we need to progarmmatically write our own in house.  Now to find out that the mobile device usagae is not captured means that our internal programming is no longer accurate.  this is not nice to have, but need/critical to have given that this is what is recommended to determine student attendance.

dlyons
Instructure
Instructure

I'm not a mobile developer so I might be unclear on this, but I'm pretty sure all activity is tracked similarly. Desktop/laptop browser and mobile browser is definitely tracked the same way, and the mobile app is really just the using the API underneath. So is the request that mobile app usage be logged differently than browsers? I don't think anything is currently lost, it just isn't differentiated. Not sure it can easily be differentiated since the mobile app utilizes the API for it's functionality.

cms_hickss
Community Contributor

If a student uses a Mobile App to take an exam, view course pages, etc his/her actions are currently not captured in the UI Page Views for a user when you look at: your.institution/accounts/number/user/number  To get those Page Views you have to ask Canvas Support (as there also is currently not an API --unless something has changed in the last few months).

dlyons
Instructure
Instructure

I see. So does this feature idea just want those api calls/mobile app usage to be counted like browser usage, or would it be indicated what is browser and what is mobile? I think the former would be easier to implement than the other but again... not a mobile dev. :smileycool:

cms_hickss
Community Contributor

Currently the Page Views have a column titled "User Agent" which tells us basic OS and Browser versions. I think that's were it should tell us if the user is using an App (and which app --Android or iPhone)

bgates
Instructure
Instructure

Its coming! We are working to ensure the mobile analytics are accounted for. More to come in the following months...

scottdennis
Community Team
Community Team

Thanks, Brian!

pyou
New Member

Thanks Brian. When will this be resolved?

Sylvia_Ami
Community Contributor

I know that if a student uses a mobile app, currently the data is not included.  But what if a students uses a browser on their mobile device, is that included in the analytics?  Deactivated user​ Do you know the status of this feature request?

cms_hickss
Community Contributor

If they use the browser from an iPhone or iPad the Page Views should say Safari 601.1 [Mozilla/5.0 (iPhone; CPU iPhone OS 9_2_1 like Mac OS X) AppleWebKit/601.1.46 (KHTML, like Gecko) Mobile/13D15] or something similar.

Sylvia_Ami
Community Contributor

Thank you  cms_hickss

allison
Instructure
Instructure

This feature is still on our roadmap. We can archive this idea for now, but please know that we are aware of this need and anxiously awaiting the time when we can work on it. Tracking mobile activity is important for all of our Canvas users (and us!).

michellemeazell
Community Contributor

Can you tell me where on the roadmap it is now? 

Renee_Carney
Community Team
Community Team
  Idea is currently in Product Radar Learn more about this stage...
Stef_retired
Community Team
Community Team

For anyone interested in this topic, be sure to RSVP to the CanvasLIVE event Using Canvas Data with Canvas Mobile Apps which is coming up this Tuesday, November 1, 2016. RSVP "yes" if you can attend. If you’re interested, but your schedule doesn’t allow you to attend in real time, RSVP "no" or "maybe" so you can receive any post-event updates.

scottdennis
Community Team
Community Team

Hi Michelle,

We don't have one single road map document published currently.  You can get a preview of what is coming, however, by checking out Canvas Studio.

estern
New Member

I don't understand why this is archived. The page view access is essentially worthless since most students will view at least some of the material on the phone. Plus, it took me a year to realize that these views weren't being counted - some of the students complained that I had accused them of not looking at the links, and then I realized it was the phone. I have no way to see what the students have clicked on. The analytics aspect of Canvas is so much weaker than in other platforms I've used (Angel, Moodle),  I'm surprised that this has not been improved.