update the community redirect url for the student quick start guide

[Jeff_F]

This is a suggestion to update the redirect for this url:  https://community.canvaslms.com/docs/DOC-2036  which at one time was a link to as actual Quick Start Guide for students.

The above link redirects to a page that isn’t very useful -- https://community.canvaslms.com/t5/Student/gh-p/student    - this has very little to no information available. 

the link should be pointing to a page such as this instead:   https://community.canvaslms.com/t5/Student-Guide/tkb-p/student  -- or perhaps here:   

https://community.canvaslms.com/t5/Contingency-Planning/Getting-Started-with-Canvas-as-a-Student/ba-...

These pages list most of the topics and questions students need.

Additional justification:   the old '2036' link appears on thousands of public web sites, often listed as a ‘Getting Started’ guide.   A Google search for the string ‘community.canvaslms.com/docs/DOC-2036’ results in over 45,000 hits.

This is of interest to us as we have the DOC-2036 link in all our courses. the current redirect is not as effective as a direct link to pertinent information.

Thanks for considering this suggestion.

[Stef_retired]

@Jeff_F 

Thanks for sharing this information. It's not necessary for this request to go through a community evaluation process; we'll bring it to the attention of our design and documentation teams and will contact you directly if we have questions.

[Jeff_F]

@Stef_retired  - understood, however support sent me to this forum to post the suggestion.  Here is the Case #06184948.

Best, Jeff

[Stef_retired]

@Jeff_F 

Thanks to your feedback, we've updated the home page of the Student group hub so that it includes a link to Getting Started with Canvas (Student) in the Helpful Links section at the top of the right panel. The old URL will continue to redirect to the home page of the Student group hub because the new Community design lets students access the Quick Start guide and other help resources directly from there as well as post their questions about Canvas right from that page.

[kirsten_ryall]

Hi there, what is the best process for communicating broken links to Instructure? We are still locating them, and not always able to find a correct link when we go searching. Should we be raising a ticket?

[Stef_retired]

@kirsten_ryall In the event you are not able to correct a link by searching for the resource, please post in the Community Users group for troubleshooting.