Close (X) button not working...

[JamesLittle]

Hello!

We've had this issue on and off for a while now where an Impact pop up will not close when the (X) is selected.

This has been on various browsers and platforms.

Latest issue was on the following:

Windows Chrome
Version 113.0.5672.93 (Official Build) (64-bit)

Any pointers?

James.

[MartinaBlanco · Accepted solution]

Hi @JamesLittle! Please submit a support ticket to the Impact support team so that they can assist in troubleshooting this issue. Check out the user guide, How do I submit a support ticket in the Impact Help Center?, for assistance in submitting a support ticket. 

[jsowalsk]

@JamesLittle I have not seen this issue but I would recommend submitting a support ticket.