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Community Member

BBB audio

The past 2 weeks I have had the worst trouble with the audio during live lectures. Students repeatedly message that they can't hear me or that I am breaking up. I then get booted from the audio. Sometimes I am able to rejoin, others I have to grab my phone and join from there. I spoke with Canvas support and their answer is to change browser. Normally we all use Google Chrome. Has anyone else had this problem and then found a solution? 

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Community Member

I had this problem in December, I was told to switch browsers. It seemed better while running Safari. ??