Canvas Quiz Pictures Not Visible?

Community Novice

When I create a quiz in canvas, I often need JPG files for the students to see.  I load them in the question box and sometimes as the answer choice.  When I preview the picture, it is visible.  Sometimes, students cannot see the picture when using the canvas app to access the quiz.  Sometimes, students can see the picture.  It’s about 70/30 for students that can vs cannot see the picture.  Any advice on fixing?

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