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FabianChalmers
New Member

How to stop Canvas sending Zoom cloud recording link to all participants...?

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My uni has Zoom integrated with Canvas, and I have scheduled online lectures via Zoom in Canvas. When I record my lectures to the Zoom cloud, Canvas sends emails to all the participants that the recording is available. I cannot find any setting to stop that. Does anyone know if it is possible?

There are two problems with the automatic invitation Canvas sends to the Zoom cloud recording:

  1. I do not want to share the raw recording, but want to tidy up and sweeten the audio, before sharing. Plus, my uni has a site of its own where we put recorded lectures and share through posting the link in the Canvas course pages.
  2. A pass key is required to access the  Zoom cloud recording and the students ask me for that key, but I have no clue where to find it; I do can access the recording without any pass key.

So... is there any way to stop Canvas from automatically sending a link to the Zoom cloud recording? And I do not want to record locally, because I want to have access to and work on the recording both from home and from my office.

Thanks
// MVHMF

1 Solution
Chris_Hofer
Community Coach
Community Coach

Hello @Rebeccahill12 and @FabianChalmers ...

I am assuming that the local Canvas administrator at your school or someone from your school's Online Learning/eLearning department has set up the Zoom LTI Pro integration with your Canvas environment.  One of the optional elements of the Zoom/Canvas integration is the ability to send automatic messages to students in a course when a Zoom meeting is created/edited/deleted or when a Zoom meeting recording is available.  As a Canvas administrator myself, we have set up this notification for our instructors and students.  This setting is not something that can be turned off at the course level.  It is a setting in Zoom that applies to everyone or no one at all.  You'd need to have a conversation with someone at your school who has configured the Zoom integration with Canvas to see if they would be willing to turn it off...keeping in mind that if it is turned off...it's going to be turned off for all your colleagues, too.

I hope this will help a bit.  Take care, stay safe, and be well.

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8 Replies
Rebeccahill12
New Member

I'm in the same position. Is there a way to stop Canvas from sending out automatic emails to my students about Zoom recordings? 

Chris_Hofer
Community Coach
Community Coach

Hello @Rebeccahill12 and @FabianChalmers ...

I am assuming that the local Canvas administrator at your school or someone from your school's Online Learning/eLearning department has set up the Zoom LTI Pro integration with your Canvas environment.  One of the optional elements of the Zoom/Canvas integration is the ability to send automatic messages to students in a course when a Zoom meeting is created/edited/deleted or when a Zoom meeting recording is available.  As a Canvas administrator myself, we have set up this notification for our instructors and students.  This setting is not something that can be turned off at the course level.  It is a setting in Zoom that applies to everyone or no one at all.  You'd need to have a conversation with someone at your school who has configured the Zoom integration with Canvas to see if they would be willing to turn it off...keeping in mind that if it is turned off...it's going to be turned off for all your colleagues, too.

I hope this will help a bit.  Take care, stay safe, and be well.

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Hello, 

Thank you for your response, but this does not help with my situation as it is a little different.  I am having this issue but the messages about the recordings are only being sent out in one of my classes, and not the others.  If it were a campus-wide setting, wouldn't it be happening in all of my classes?  Do you know if there is any reason why it is happening in just one class?  Since it is happening in just one class, is there a way to turn it off since it does not seem to be a campus-wide issue?

Thank you in advance for your help.

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Hello @Cecicle1698 ...

I am not sure how your school has chosen to set up their Zoom integration with Canvas.  I can only speak to how things work for our Canvas environment.  For us, since we have things configured at more of a Zoom account level, the settings we have chosen apply to all of our courses in Canvas...and not just one or two courses.  So, your situation does sound a bit different than what I am used to seeing.  I do know that I have not seen any settings at the Zoom administrative level that would send notifications to only one class and not to another class.  That sounds strange to me.  I would recommend that you reach out to the person(s) who set up the Zoom integration with Canvas at your school to see if they have any other ideas for you.

I hope this will be of some help.  Good luck!

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mtomlinson1
Community Member

Hi @Chris_Hofer ,

I'm our school's Canvas and Zoom admin.  Can you tell me where I can turn off these notifications?  I haven't been able to locate the option.  Any guidance would sure be appreciated!

 

Take care!

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Hi there, @mtomlinson1 ...

You need to sign in to your Zoom account via the Zoom Pro LTI page (App Marketplace), and then there should be some additional configuration options available to you that are not the same as when you sign in to your account via Zoom's homepage.  More information that should help can be found here: LTI Pro for Canvas - LMS Guides - LTI Pro.  Hope this helps a bit!

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mikeg
Community Member

I just discovered Canvas was doing this.  Talk about a potential FERPA risk. You'd think Canvas would at least send a copy of the emails sent to the students to the instructor so they are aware this is happening, but no.... Sheesh.

An alternative approach at the individual user level is to log on to your personal Zoom homepage and change your account settings so that "Allow cloud recording sharing" is disable.  This only applies to future recordings.

 

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nathanphillips
Community Participant

I just wanted to share that the setting to enable/turn off the notifications to students (within canvas) about a zoom recording being available is indeed inside of the zoom configuration of the LTI Pro app. I found it a bit non-intuitive (and I think the menus have changed since this issue was originally posted). 

Here's how to get to it (you have to be the zoom admin). go to the Zoom marketplace, and look for the LTI Pro app (click manage in the top right corner). Here' 's the part that I didn't get. Scroll to the bottom of the LTI Pro page and in the "manage" area click the "configure" button. That takes you to a page that has a "credentials" list, don't be afraid to click the edit button. That's what held me back, I thought this was just for configuring the key/credentials, but all the settings are inside! (and there are a lot of settings after I saw them, it jogged my memory, I had forgotten them all it had been so long since I set it up).

You'll click on the "third party" option at the top of the page and then you'll see a toggle to turn off the notifications.