Issues with New Quizzes

amsanchez02
Community Member

I have been using new quizzes this year as this is my first year with Canvas (I switched school districts). More and more students are having the issue in using the app that during a test (done in new quizzes on the iPad) they lose function of their keyboard. Is there a solution or something they are doing wrong? 

Second thing - I had a student that came late to class. She started her test, but was unable to finish. Before the time was up, I went to moderate and gave her unlimited time. When she came back to finish the test, it would not let me reopen it saying that time was up. How do I extend time for students or let them finish a test? I know I have to be doing something wrong. Thanks. 

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