Restoring Deleted Courses

[lcherqaoui]

Hi all,

Two of my courses were accidentally deleted.  I reached out to Canvas Support, via email and phone, nine days ago.  To date, Canvas Support has not responded.  Help!

Thank you,

Lisa 

[maguire · Accepted solution]

Did you check the test and beta instances of your course to see if the material is there? These instances generally get backups at two week (staggered) intervals.

[maguire · Accepted solution]

Did you check the test and beta instances of your course to see if the material is there? These instances generally get backups at two week (staggered) intervals.

[lcherqaoui]

Thank you maguire!  I will try,

[lcherqaoui]

Good morning Maguire,

What are the instructions for your suggestion?

Thank you, 

Lisa

[maguire · Accepted solution]

If your usual Canvas instance is x.instructure.com, then there is a test instance at x.test.instructure.com and a beta instance at x.beta.instructure.com.

I would check each of them for your files/pages/... that you are looking for.