Locked Images and PDF's

[aimeedowner]

Hello,

This is my first semester using Canvas and I am accustomed to Google Classroom. It's very different and I am not very savvy in computer-speak.  The issue is images and pdf's.  For some reason when I upload pictures, students can't see them and instead see a lock.  Also, when I upload PDF's, students can't see them. The pdf's are mine. I created and downloaded them, but they can't be seen on my Canvas page by anyone but me.  I'm just very frutrated and confused. Can anyone tell me what to do step-by-step in easy to understand terms?

Thank you!'

AD

[ProfBee]

PDF and image visibility: there's two ways to make these things visible to your students as far as I understand.  You can choose to make your Files visible on your Canvas page (settings > navigation > drag "Files" in the top most category) or you can embed the files into whatever page you wish to use them in.  I think making Files visible in your sidebar is sloppy, so I embed my PDFs instead using these instructions! 

[aaron_bahmer]

A faculty member just called about the locked PDF issue for a pdf file placed on a Page. I've taught them to also set the pdf to auto-open in preview window. The student encounters a "this file is still processing" notice when they arrive at the page, and clicking the file name results in a "this file is locked" message. In both cases, the student can't access the file.

The instructor deleted the file from the Page and placed it again. Still no go.

We looked for the document in the course Files area, and it was not published! Publishing such an uploaded document is not part of the typical add-a-pdf-to-a-Page workflow, so we were very confused as to why the document wasn't currently published. Marking it published in Files resolved the problem. Could be similar situation with your locked images.

The worrysome question is why did this happen?