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sallynyu
Surveyor

Students become numbers

 

 

I am using canvas for teacher, and when my student joined my course, some of them showed up as numbers making Canvas unusable. Please advise.

 

Screen Shot 2020-09-07 at 12.39.22 PM.png

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3 Replies
michellemeazell
Adventurer

You need to talk to your school Canvas admin about this!

LOL, I don't have one because I'm using Canvas Free for Teacher.

The students fixed it.

brunioquendo
Surveyor

This issue seems to be happening when students use Google to sign-in instead of creating an account manually. I fixed this by having those students login with Google and then they can update their name in their Account settings. This worked for us. Hope it works for you too.