Grades turning to 0's

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jjordan1
Community Contributor

I have two faculty who reported (different times) that their grades (some grades) are reverting to 0's sometime after entry in the gradebook.  I suspect a palm swipe of a trackpad being able to change a grade on the fly due to the nature of autosaving (ajax code), but to go to a 0 versus a " - ", much less any changes, this should not be happening without explicit clicking into a gradebook cell.  Has anyone else experienced this, if so what do you think is going on here?

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clong
Community Champion

This is strange Jason. It hasn't been an issue for us. I'd run a grade log report on those instructors (one at a time) and see if that might help explain things.

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It would also be a good idea to submit a Help Case (Help menu --> Report a Problem) so the Instructure Help team can help you further investigate.

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