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Accessing subfolder directly via URL only shows up to 10 folders in the folder hierarchy

Accessing subfolder directly via URL only shows up to 10 folders in the folder hierarchy

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This behavior is resolved in the 2022-02-16 deploy.

 

Description

 

When accessing a subfolder by URL where the folder it is in contains more than 10 other folders, only 10 folders will be displayed in the folder hierarchy.

This behaviour occurs when there are at least 10 folders listed under the root course folder.

Expected Behavior


Instead all folders should be displayed.

Workaround


No workaround exists at this time.

Steps to Reproduce

 

Prerequisties: Have a course with a teacher enrolled

  1. Go to the Files section

  2. Create at least 10 folders

  3. Within one of the folders create another set of more than 10 folders

  4. Act as a teacher while on a folder within the list

  5. Notice that only 10 folders are displayed in the tree

 

Additional Info


MAT-58


Known issues indicate notable behaviors that has been escalated to the Canvas engineering team. Known issues are not a guarantee for an immediate resolution. This document is for informational purposes only and does not replace the Support process. If you are encountering the behavior outlined in this document, please ensure you have submitted a Support case (per your institution's escalation process) so Canvas Support can adequately gauge the overall customer impact and prioritize appropriately.

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